Senior Project Manager – Accela, Municipal Permitting Systems

🕒 il y a 27 jours

🏄 California – Distant

🏄 California – Remote

💵 $148 000 - $178 000 / an

⏰ Temps Plein

🟠 Senior

👷‍♀️ Chef de Projet

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KAI Partners, Inc.

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11 - 50 employés

KAI Partners, Inc. croit qu'une entreprise réussit grâce au travail acharné de ses employés. Grâce à l'imagination, aux expériences, aux connaissances et aux compétences de notre équipe, nous aidons nos clients à concevoir des solutions qui sont essentielles pour leur entreprise et pour leurs employés. Basée en Californie, cette petite entreprise fournit des services de conseil en gestion de classe mondiale à des clients des secteurs public et privé. Parmi les services proposés par KAI Partners, on trouve :

Description

• Serve as product owner or senior functional lead for the Accela Civic Platform, including configuration, enhancements, and ongoing optimization. • Lead Accela system roadmaps, upgrades, and integrations; coordinate closely with City IT, Accela vendors, and implementation partners. • Oversee Accela based digital permitting tools, online portals, and customer self-service solutions. • Conduct process mapping and workflow redesign specifically aligned to Accela configurations, workflows, and business rules for permitting and development review processes. • Lead innovation efforts as they relate to Accela optimization, permitting modernization, and civic technology enablement, including selective evaluation of emerging technologies (e.g., AI, civic tech tools). • Manage full project lifecycle, including planning, budgeting, execution, and reporting. • Ensure delivery aligns with public sector governance, compliance, and performance standards. • Lead system roadmap planning, enhancements, and coordination with IT and vendors. • Oversee implementation of digital permitting tools, online portals, and customer self-service solutions. • Drive adoption of low-code/no-code solutions to improve operational efficiency. • Lead initiatives to improve customer-facing services, including permitting portals, knowledge bases, and digital workflows. • Support website modernization, accessibility, and content strategy in coordination with communications and IT teams. • Apply user-centered design (UX) principles to improve permitting and development experiences. • Develop dashboards, reporting tools, and performance metrics. • Act as primary liaison between Community Development, IT, Communications, and external vendors. • Coordinate with city departments, agencies, and leadership to align priorities. • Facilitate stakeholder workshops and cross-functional collaboration. • Oversee or mentor project teams, analysts, or technical staff. • Support onboarding and development of technology-focused roles. • Manage consultants, vendors, or contract resources as needed. • Perform other related duties, as assigned.

🎯 Exigences

• Bachelor’s degree (Required). • Current PMP Certification (Required). • 7+ years of experience applying project management principles, methods, techniques, and tools. • 3+ years of Senior Project Management experience leading large, complex projects. • 3+ years of experience providing PMO or project leadership support within a Government Agency (City or County). • 3+ years of direct experience delivering, managing, or leading Accela Civic Platform implementations, upgrades, or major enhancements for City or County agencies (Required) • Experience managing Accela or similar enterprise permitting platforms, including vendor coordination and production support • Applicants must have direct, hands on experience leading or managing Accela Civic Platform implementations or major system enhancements for municipal clients. • Candidates without prior Accela delivery experience will not be considered for this role. • Background in digital services, civic tech, or permitting modernization • Experience with process improvement, UX, or service design (preferred).

🏖️ Avantages

• Comprehensive benefits package