Senior Radiology Scheduling Specialist

🕒 il y a 2 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

The University of Kansas Health System

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1998

🏥 Santé

⚕️ Assurance santé

📚 Éducation

Healthcare • Healthcare Insurance • Education

Le système de santé de l'Université du Kansas est un fournisseur de soins de santé complet qui s'associe au centre médical de l'Université du Kansas pour offrir des services médicaux et une éducation de premier ordre. Il est reconnu pour son excellence en soins aux patients, en recherche et en éducation, avec des services allant des soins d'urgence aux traitements spécialisés du cancer dans son centre de cancérologie désigné par le NCI. En tant qu'organisation à but non lucratif, elle dépend des dons pour fournir des soins de santé de haute qualité à la communauté. De plus, elle offre diverses opportunités éducatives à travers des programmes de résidence et des bourses, et souligne l'importance du bien-être et de la gestion holistique de la santé pour les patients et les professionnels.

Description

• Provide daily support to the scheduling team and serve as a resource to peers • Train, coach, and mentor scheduling staff • Complete competency assessments for new hires and identify additional training needs • Monitor daily scheduling volume and assign staff according to workload fluctuations • Assist the Supervisor with measuring staff productivity and quality assurance adherence • Perform accurate scheduling, rescheduling, and cancellations for clinic appointments, telehealth, treatments, surgeries, procedures, and ancillary services • Serve as an escalation point for complex scheduling • Manage appointment request workqueues, filtering and prioritizing requests according to specialty standards • Communicate with providers and clinical team members to verify changes and ensure continuity of care • Verify referring physician orders against scheduled appointments • Coordinate multiple and cyclical appointments at correct intervals • Support patient-centered scheduling and coordinate appointments across multiple campuses • Address patient financial responsibility questions by communicating with Financial Advisors or directing patients to insurers • Register patients, update demographics, verify insurance, scan documents, and process referrals • Check out patients and support after-visit summaries and EPIC MyChart enrollment • Manage scheduling inboxes and voicemails and provide exam preparation information • Respond to MyChart and Artera scheduling communications • Schedule external referral appointments and send required referrals and medical records • Respond professionally to employee and customer complaints • Attend staff training and educational activities • Monitor appointment request workqueues and call volume to meet service-level goals • Audit team productivity and review data with staff • Provide ongoing training on clinic-specific workflows • Provide performance feedback to Supervisors and Managers and support retraining • Serve as Epic Superuser and support implementation updates and modules • Assist the Supervisor with scheduling office operations, order processing, radiological requests, document scanning, and equipment monitoring • Cover leadership responsibilities in the Supervisor’s absence

🎯 Exigences

• High School Graduate or GED • 3 or more years progressively responsible and directly related work experience in a healthcare setting OR some combination of health care or contact center experience including 18 months in a UKHS patient scheduling position • Expert in navigating EPIC EMR, including MyChart messaging system and additional scheduling modules such as Beacon Scheduling Orders • Proficient in navigating EPIC EMR, including MyChart messaging system • Fluent English: ability to read, write, speak and understand English • Basic computer skills including Microsoft Excel, Word, Outlook, and Teams • High level of customer service skills focusing on problem resolution • Ability to maintain patient confidentiality • Must meet the competencies for this role before being eligible for advancement to the next level scheduling role • Must be able to perform the professional, clinical and/or technical competencies of the assigned unit or department

🏖️ Avantages

• Equal employment opportunity employer • Reasonable accommodations for qualified individuals with disabilities