Change Control Specialist

🕒 il y a 24 jours

🐊 Florida, Maryland – Distant

🐊 Florida – Remote 🦀 Maryland – Remote

💵 $125 000 - $160 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 1%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

KBR, Inc.

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1901

💼 Conseil

🎖️ Défense

📦 Logistique

Consulting • Defense • Logistics

KBR, Inc. est une entreprise mondiale qui fournit des solutions scientifiques, technologiques et d'ingénierie aux gouvernements et aux entreprises du monde entier. Renommée pour son engagement envers la durabilité, KBR offre des solutions innovantes et de haute qualité dans des domaines tels que la technologie durable, les solutions gouvernementales et l'accélération numérique. KBR s'engage à créer un environnement de travail diversifié et inclusif, valorisant ses employés et favorisant une culture d'intégrité et d'excellence opérationnelle. Avec un fort accent sur la création de valeur durable pour les parties prenantes, KBR opère en tant que partenaire de confiance dans diverses industries.

Description

• Direct and enforce IT Service Management change control processes across enterprise IT systems and distributed test infrastructure • Manage the lifecycle of Requests for Change (RFCs), mitigating operational risks to test ranges, high-fidelity computing environments, and mission-essential shared services • Schedule, prepare, and chair weekly Change Advisory Board (CAB) and urgent Emergency Change Advisory Board (ECAB) meetings virtually across multi-region time zones • Review RFCs for risk categorization, dependency mapping, schedule conflicts, implementation procedures, test validation evidence, and rollback plans • Maintain and publish the Forward Schedule of Change (FSC), identifying collisions across operational networks, development environments, and active test events • Coordinate Post-Implementation Reviews (PIR) for high-impact or failed changes, determine root causes, and feed remediation into continuous process improvement • Manage and maintain change workflows, templates, dashboards, and automated approval routings in ServiceNow and Jira Service Management • Enforce configuration baseline records and audit-ready data tracking across both platforms • Build custom queue filters, SLA tracking metrics, and weekly KPI reports covering change success rates, unauthorized changes, and emergency change velocity • Partner with Tier 1/2/3 Service Desk and Incident Management teams to monitor ticket volumes and correlate incident spikes with production changes • Standardize cross-platform ticket linkages between Jira Service Management incident queues and ServiceNow change records • Author, maintain, and publish user guides, SOPs, and Knowledge Base articles on change submission protocols

🎯 Exigences

• Must possess an active U.S. Secret Security Clearance at time of application/hire • Must reside within the Continental United States (CONUS) • Dedicated, secure home office space and reliable high-speed internet • 5+ years of dedicated experience in IT Service Management (ITSM), with primary emphasis on formal Change Control/Change Management • Direct hands-on background in IT Service Desk operations, ticket queue triage, and incident lifecycle management • Advanced operational proficiency with ServiceNow, including Change Management, CMDB configuration tracking, and Incident Management integration • Advanced operational proficiency with Jira Service Management, including service projects, custom workflows, automation rules, and component/release tracking • Proven capability to lead CAB discussions, evaluate complex rollback technical plans, and enforce change discipline across distributed engineering teams • Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or a related technical discipline is preferred • An additional 5 years of relevant IT experience will be considered in lieu of a degree • ITIL® 4 Foundation or higher preferred • DoD 8570/8140 IAT Level II Baseline Certification, such as CompTIA Security+ CE, CySA+, or equivalent • ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) • Atlassian Certified Professional (ACP) in Jira Service Management / Jira Project Administration • Familiarity with DoD IT environments, DISA STIG requirements, and NIST SP 800-53 security controls • Prior experience supporting defense test and evaluation infrastructures, range networks, or High-Performance Computing environments

🏖️ Avantages

• Bonuses, commissions, sign-on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance may be offered according to internal policy or contractual designation • 401K plan with company match • Medical insurance • Dental insurance • Vision insurance • Life insurance • AD&D • Flexible spending account • Disability benefits • Paid time off • Flexible work schedule • Professional training and development • Career advancement opportunities