Field Service Specialist

🕒 il y a 25 jours

🔔 Pennsylvania – Distant

🔔 Pennsylvania – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 13%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Kenco Group

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 1950

💼 Conseil

🍽️ Alimentation et boissons

🏥 Santé

💰 Private equity en 2022-11

Consulting • Food & Beverage • Healthcare

Kenco Group est un fournisseur américain de services logistiques tiers (3PL), offrant des services intégrés de chaîne d'approvisionnement comprenant l'entreposage et la distribution, la gestion du transport, le courtage de fret, les contrats de transport dédié, l'exécution de commandes e-commerce, des solutions de gestion des colis et des matériaux, ainsi que des rapports automatisés et activés par télématique. Avec plus de 70 ans d'expérience et un accent sur la combinaison de l'expérience héritée avec la technologie moderne—analyse de données, automatisation, et laboratoires d'innovation—Kenco s'associe aux biens de consommation, commerce de détail/e-commerce, alimentation et boissons, sciences de la vie, et clients industriels pour optimiser les opérations et développer des solutions logistiques. L'entreprise met l'accent sur des solutions sur mesure et évolutives, la durabilité, et le conseil stratégique pour des clients à travers l'Amérique du Nord.

Description

• Coordinate operational readiness activities for new site startups, including startup budget tracking, resource deployment planning, readiness assessments, and status reporting to operational leadership • Monitor startup and deployment-related expenditures, ensuring compliance with approved budgets and providing reporting, analysis, and recommendations • Facilitate technician onboarding and field-based training programs with Learning & Development and operational leadership • Participate in technician interviews and provide technical assessments and hiring recommendations • Evaluate technical proficiency during onboarding and provide developmental feedback and readiness assessments • Recommend workforce readiness, technical capability gaps, process improvements, and operational efficiencies to Operations Managers and Regional Service Managers • Provide on-site technical leadership for facility startups, operational disruptions, and critical staffing needs • Serve as the technical escalation point for complex equipment, system, and operational issues • Deliver hands-on coaching, technical training, and developmental feedback to field technicians • Partner with operations leadership to assess workforce readiness, prioritize field support deployments, and improve service delivery • Build and maintain customer relationships through expert technical support and representation of Kenco’s service, quality, and safety standards • Support the Kenco Operating System through continuous improvement initiatives, operational audits, investigations, and actions improving safety, inventory accuracy, equipment performance, and operational effectiveness

🎯 Exigences

• High school diploma or equivalent required • Associate degree in Industrial Maintenance, Electrical Technology, or related field preferred • 5-8 years of experience in material handling equipment service, maintenance, or related technical field • 2-4 years of supervisory or lead technician experience required, demonstrating ability to manage, coach, and develop technical teams • Demonstrated expertise in troubleshooting complex mechanical, electrical, and/or automated systems • Proven ability to train and mentor others in technical environments • Strong working knowledge of business systems and technology platforms • Prior experience as a trainer or lead technician preferred • Capable working with Microsoft Excel, Word, and Outlook • Capable of setting up an iPad • Certified forklift operator trainer • Expected to travel approximately 50% - 75% • A passport is not required, but recommended • Flexibility to deploy on short notice based on business needs

🏖️ Avantages

• Medical insurance including HSA, HRA and FSA accounts • Supplemental insurance including critical illness, hospital indemnity, accidental injury • Dental Insurance • Vision Insurance • Basic Life and Supplemental Life • Short Term and Long Term Disability • Paid Parental Leave • 401(k) • Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) • Employer Paid Holidays- 10 days