Relationship Manager

Emploi pas sur LinkedIn

🕒 il y a 8 jours

🇺🇸 États-Unis – Télétravail

💵 $80 000 - $100 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Keter Environmental Services

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2011

💼 Conseil

🏥 Santé

🏭 Fabrication

💰 Private Equity Round en 2021-11

Consulting • Healthcare • Manufacturing

Keter Environmental Services est un fournisseur de solutions de gestion des déchets et de recyclage basées sur les données, visant à aider les entreprises à atteindre leurs objectifs de durabilité et ESG. Ils proposent des services personnalisés et technologiques qui analysent les flux de déchets pour optimiser le recyclage et réduire les coûts tout en garantissant la conformité aux réglementations. Keter opère dans divers secteurs, y compris la fabrication, la santé et le gouvernement, offrant des plans de programme flexibles et l'accès à l'équipement nécessaire et aux partenariats fournisseurs.

Description

• Manage a portfolio of strategic customer accounts as the primary point of contact • Build long-term customer partnerships through proactive, value-driven solutions • Drive customer retention through exceptional service delivery and account management • Identify opportunities to expand customer relationships through additional services, sustainability initiatives, and strategic account planning • Lead regular customer business reviews covering performance metrics, operational updates, and improvement opportunities • Monitor account performance, analyze trends, and develop customer satisfaction and operational action plans • Manage customer escalations and coordinate cross-functional teams to resolve service-related issues • Collaborate with Operations, Finance, Sales, Legal, and Customer Operations teams • Support contract renewals, pricing discussions, and account planning to maximize customer value and profitability • Maintain account documentation, forecasts, and customer activity in Salesforce and other business systems • Monitor market trends, industry developments, and sustainability initiatives to provide customer guidance • Contribute to process improvement initiatives • Mentor less experienced team members and foster a collaborative, customer-focused culture • Travel for customer meetings, business reviews, and internal meetings as required

🎯 Exigences

• Bachelor's degree preferred; equivalent professional experience will be considered • 5–7 years of experience in account management, relationship management, sales, or another customer-facing business role • Demonstrated success managing strategic customer portfolios and driving customer retention and revenue growth • Strong experience building executive-level customer relationships and influencing business outcomes • Experience managing contract renewals, business reviews, and customer performance reporting • Excellent communication, negotiation, and presentation skills • Strong analytical and financial acumen with the ability to interpret performance data and identify growth opportunities • Proficiency with Salesforce CRM and Microsoft Excel • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment • Ability to work independently while collaborating effectively across cross-functional teams • Experience supporting enterprise or Fortune 500 customer accounts • Background in waste management, environmental services, facilities management, logistics, or other service-based industries • Experience with contract management and customer profitability analysis • Knowledge of sustainability initiatives and environmental solutions • Experience leading executive business reviews and strategic planning sessions • Strong understanding of customer lifecycle management and consultative account management best practices • Up to 30% travel required for customer meetings, business reviews, and internal meetings

🏖️ Avantages

• Competitive Compensation • Annual Bonus Plan at Every Level • Continuous Learning and Development Opportunities • 401(k) Retirement Savings with Company Match; Immediate Vesting • Medical & Dental Insurance • Vision Insurance (Company Paid) • Life Insurance (Company Paid) • Short-term & Long-term Disability (Company Paid) • Employee Assistance Program • Flexible Spending Accounts/Health Savings Accounts • Paid Time Off (PTO), Including Birthday Off, Community Volunteer Hours, and a Friday Off in the Summer • 7 Paid Holidays • Fully remote position with the flexibility to work from anywhere within the United States

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