Director, Customer Marketing

🕒 il y a 10 jours

🌐 États-Unis, Canada – Distant

🇺🇸 États-Unis – Télétravail 🇨🇦 Canada – Télétravail

⏰ Temps Plein

🔴 Expert

🎡 Marketing

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Keyfactor

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2014

🚘 Automobile

🏥 Santé

🔐 Sécurité

Automotive • Healthcare • Security

Keyfactor est un leader dans la fourniture d'infrastructure à clé publique (PKI) et de services cryptographiques, avec un fort accent sur la sécurité axée sur l'identité. L'entreprise propose une gamme de produits et services conçus pour gérer les certificats numériques et les clés cryptographiques des entreprises et des appareils IoT, renforçant la sécurité et la confiance dans un monde de plus en plus connecté. Ses offres incluent PKI en tant que service, l'automatisation du cycle de vie des certificats, la signature de code rapide et sécurisée, et la gestion des identités IoT. Les solutions de Keyfactor répondent aussi aux défis spécifiques de secteurs tels que l'automobile, le médical, les télécommunications, et l'IoT industriel. En mettant l'accent sur les pratiques PKI modernes, Keyfactor aide les organisations à automatiser et à étendre leur infrastructure de sécurité tout en se préparant aux menaces émergentes, y compris la cryptographie post-quantique.

Description

• Define and lead Keyfactor's customer marketing strategy across adoption, retention, expansion, and advocacy, building a connected program calendar. • Drive awareness and adoption across the installed base in partnership with Customer Success and Product Marketing. • Build renewal and expansion programs with Revenue Marketing, Sales, and Customer Success, including cross-sell campaigns based on product whitespace and adoption signals. • Own the customer advocacy and referral engine, including references, case studies, customer speakers, reviews, and referral programs. • Lead and develop the community manager and connect community engagement to retention and expansion outcomes. • Own the customer advisory board and executive engagement programs, including recruiting, agendas, and follow-through. • Set the customer experience strategy for Keyfactor Connect and Keyfactor Tech Days with Field Marketing, Events, and Brand. • Channel customer insight to Product and contribute structured input to roadmap and go-to-market discussions. • Establish measurement for adoption, retention, expansion, advocacy, and community engagement. • Lead, develop, and grow the customer marketing and community team.

🎯 Exigences

• 8+ years in B2B enterprise marketing, with significant leadership of customer marketing, lifecycle, advocacy, or community programs. • Proven success building retention and expansion programs in a sales-led enterprise motion, with clear measurement of revenue impact. • Experience standing up or running customer advisory boards, executive engagement programs, or flagship customer events. • Track record building advocacy, reference, and referral programs that supply sales, marketing, and analyst relations. • Strong command of CRM and marketing automation data, with the ability to segment an installed base, run campaigns against it, and measure what happened. • Experience leading and developing marketing teams, and partnering closely with Customer Success, Sales, Product, and Marketing. • Strong written, verbal, and presentation skills, with the ability to communicate effectively across customer, field, and executive audiences. • Experience in cybersecurity or enterprise infrastructure software is a significant advantage. • Applicants must be legally authorized to work in the United States or Canada.

🏖️ Avantages

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change. • Comprehensive benefit coverage globally. • Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support. • Competitive time off globally. • Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. • DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. • The Keyfactor Alliance Program to support DEIB efforts. • Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. • Global Volunteer Day, company non-profit matching, and 3 volunteer days off. • Monthly Talent development and Cross Functional meetings to support professional development. • Regular All Hands meetings – followed by group gatherings.