Senior Renewal Specialist

🕒 il y a 18 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

🦅 Parrain de Visa H1B

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👻 Score fantôme 10%

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🗣️🇺🇸🇬🇧 Anglais requis

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Keyfactor

201 - 500 employés

Fondée en 2014

🚘 Automobile

🏥 Santé

🔐 Sécurité

Automotive • Healthcare • Security

Keyfactor est un leader dans la fourniture d'infrastructure à clé publique (PKI) et de services cryptographiques, avec un fort accent sur la sécurité axée sur l'identité. L'entreprise propose une gamme de produits et services conçus pour gérer les certificats numériques et les clés cryptographiques des entreprises et des appareils IoT, renforçant la sécurité et la confiance dans un monde de plus en plus connecté. Ses offres incluent PKI en tant que service, l'automatisation du cycle de vie des certificats, la signature de code rapide et sécurisée, et la gestion des identités IoT. Les solutions de Keyfactor répondent aussi aux défis spécifiques de secteurs tels que l'automobile, le médical, les télécommunications, et l'IoT industriel. En mettant l'accent sur les pratiques PKI modernes, Keyfactor aide les organisations à automatiser et à étendre leur infrastructure de sécurité tout en se préparant aux menaces émergentes, y compris la cryptographie post-quantique.

Description

• Lead complex, strategic, and high-value renewal engagements. • Develop renewal strategies for at-risk accounts, procurement-intensive customers, and enterprise agreements. • Conduct advanced commercial negotiations involving pricing, contract terms, and customer commitments. • Drive retention initiatives and risk mitigation plans for critical accounts. • Partner with Sales leadership, Customer Success leadership, Finance, and Legal on strategic customer decisions. • Identify opportunities to improve commercial terms, entitlement structures, and contract standards. • Mentor and provide guidance to Entry, Associate, and Renewal Specialists. • Lead cross-functional renewal reviews and executive-level account discussions. • Influence renewal forecasting accuracy and retention planning. • Contribute to development of renewal playbooks, operational processes, and best practices. • Analyze renewal trends and recommend improvements to reduce churn and revenue leakage.

🎯 Exigences

• Bachelor's degree or equivalent experience. • 6–8 years of experience in renewals, enterprise account management, customer revenue management, or related commercial roles. • Proven success managing enterprise-level renewals and complex commercial negotiations. • Advanced understanding of software subscription models, contract structures, and customer retention strategies. • Strong analytical and forecasting capabilities. • Demonstrated ability to influence senior stakeholders and cross-functional teams. • Experience mentoring or providing leadership within a revenue-focused organization. • Strong business acumen and commercial judgment. • Up to 10% travel.

🏖️ Avantages

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change. • Comprehensive benefit coverage globally. • Paid Parental Leave is available to new parents. • Generous paid parental leave in the U.S., along with comprehensive adoption and fertility support. • Competitive time off globally. • Wellbeing resources • Wellness allowance • Mindfulness app free membership • Wellness Wednesdays • Global Volunteer Day • Company non-profit matching • 3 volunteer days off • Monthly Talent development and Cross Functional meetings to support professional development. • Regular All Hands meetings followed by group gatherings.

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