Director, Product Management – Platform & Customer Lifecycle

🕒 il y a 16 jours

🇺🇸 États-Unis – Télétravail

💵 $188 067 - $214 200 / an

⏰ Temps Plein

🔴 Expert

✅ Responsable Produit

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Kin Insurance

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2016

🛡️ Assurance

💸 Finance

👥 B2C

Insurance • Finance • B2C

Là où la créativité rencontre l'impact, nous nous associons aux marques, organisations et innovateurs pour créer un travail audacieux, transformateur et significatif.

Description

• Define and own the multi-year product strategy for Kin's policy platform and customer experience, translating long-term business goals into a clear, sequenced roadmap • Lead, develop, and hire a team of product managers; raise the bar on craft, analytical rigor, and cross-functional collaboration across the team • Make the hard prioritization calls between foundational platform work (where the customer is internal and the feedback loop is slow) and customer-facing product work (where the signal is faster and the stakes are visible) • Partner with engineering lead to develop the platform's API strategy and configuration model, ensuring Kin can launch new products and respond to regulatory changes • Drive the Home Hub from its current foundation into the digital destination for customers to manage their existing products and a marketplace to sell them the next • Partner with Engineering, Design, Actuarial, Underwriting, Finance, and Legal to make cross-functional coordination fast and low-friction on work that requires all of them • Define success metrics for your domain, keep them visible across the business, and use them to sharpen roadmap decisions over time • Partner with engineering and data science leaders to ensure AI-native workflows, automation, and intelligence capabilities are embedded into both platform and customer experiences

🎯 Exigences

• 12+ years of professional experience, with at least 8 years in software product management and at least 3 years managing and developing PM teams • Proven ownership of both platform/infrastructure products and consumer-facing products; you can hold both modes simultaneously without defaulting to one • Experience with platform modernization or re-platforming at scale, including sequencing migrations without disrupting dependent teams • Technical fluency sufficient to contribute to architecture and data model conversations and understand the downstream implications of platform decisions for reliability, scalability, and regulatory compliance • Experience in Fintech, Insurtech, or financial services where pricing logic, regulatory constraints, and customer trust were all constraints at the same time • Track record of building PM talent, not just shipping great products yourself • Written and verbal communication calibrated for both technical and executive audiences. • Familiarity with insurance policy administration systems or consumer financial platforms (Bonus) • Experience building or scaling a multi-sided product ecosystem (platform plus consumer-facing layer) (Bonus)

🏖️ Avantages

• Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level • 401(k) with company match up to 4% of eligible earnings • Multiple medical plan options, plus dental and vision coverage • Company-funded HSA contributions (based on medical plan selection) • Company-paid life insurance and short-term disability • A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance • Access to mental health support and confidential counseling resources • Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays • Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents • Career mobility and internal growth opportunities across the organization • Professional development budgets for certifications, conferences, and learning available, subject to management approval