E-Commerce Manager

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🔥 il y a 22 heures

🗣️🇺🇸🇬🇧 Anglais requis

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Kreischer Miller

51 - 200 employés

Fondée en 1980

💼 Conseil

🏥 Santé

⚖️ Juridique

Consulting • Healthcare • Legal

Kreischer Miller est un cabinet d'expertise comptable local et indépendant, desservant les régions de Greater Philadelphia et Lehigh Valley. Le cabinet fournit une gamme complète de services incluant des services de conseil, d'audit et de comptabilité, de planification fiscale ainsi que des solutions externalisées de comptabilité et de finance pour les entreprises privées et familiales. Kreischer Miller se distingue par sa réactivité, sa capacité à prendre des décisions et sa vision prospective, offrant des ressources et une expertise comparables à celles d'un cabinet comptable international, tout en maintenant l'accessibilité d'un cabinet régional. L'entreprise se passionne pour le succès des entreprises privées et propose des services spécialisés ainsi qu'une communauté dédiée à l'excellence des entreprises privées.

Description

• Develop and execute e-commerce strategies to increase direct bookings, online revenue, profitability, and digital performance • Analyze hotel and market performance, identify opportunities, solve challenges, and recommend measurable strategies • Partner with Revenue Management, Sales, Marketing, Distribution, and hotel leaders to align digital strategies with business objectives • Manage and optimize hotel websites for engagement, navigation, conversion, and brand alignment • Conduct website and digital presence audits covering content, photography, offers, SEO, user experience, and conversion • Develop and optimize digital content that encourages bookings • Oversee hotel presence across brand websites, OTAs, metasearch, and approved online distribution channels • Ensure property content, photography, descriptions, amenities, ratings, reviews, and offers are accurate and competitive • Optimize channel strategies, promotions, packages, and online merchandising • Monitor website traffic, conversion, revenue, channel contribution, campaign performance, and other e-commerce metrics • Create reporting and translate data into recommendations for Corporate and hotel leadership • Test ideas, evaluate results, and refine strategies to improve ROI and online revenue • Coordinate SEO, paid search/PPC, email marketing, online advertising, affiliate marketing, and emerging digital initiatives • Collaborate with internal teams, agencies, vendors, and brand partners on campaigns and creative • Build relationships with General Managers, Revenue Managers, Directors of Sales, and hotel marketing teams • Provide guidance, training, and best practices to hotel teams • Serve as an e-commerce liaison with hotel brand partners and corporate stakeholders

🎯 Exigences

• Bachelor's degree in Marketing, Hospitality, Business, Digital Marketing, Technology, or a related field, or equivalent experience • 2+ years of experience in e-commerce, digital marketing, hospitality marketing, hotel distribution, or a related field • Strong knowledge of SEO, paid search, website optimization, digital marketing, and online distribution • Experience using analytics and reporting to measure performance and make business recommendations • Excellent communication, writing, organization, and project management skills • Ability to manage multiple priorities and work effectively with corporate and property-level teams • Strong attention to detail and commitment to high-quality work • Collaborative mindset and confidence to make recommendations, challenge the status quo, and take initiative • Hotel e-commerce experience is advantageous • Experience with Marriott, Hilton, IHG, or other major hotel brands is advantageous • Familiarity with GA4, Google Ads, SEO platforms, CMS systems, OTAs, metasearch, CRS/GDS, or hotel distribution systems is advantageous

🏖️ Avantages

• Competitive salary • Medical, dental, and vision insurance • Company-paid and voluntary life insurance options • Short-term and long-term disability coverage • 401(k) retirement plan with a discretionary company match • Generous Paid Time Off (PTO) including holidays and birthdays • Opportunities for professional development and career advancement • A collaborative, supportive, and inclusive workplace culture

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