Engineering Operations Specialist – Consumer

🕒 il y a 18 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚙️ Opérations

👻 Score fantôme 13%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Kraken Digital Asset Exchange

Kraken Digital Asset Exchange

1001 - 5000 employés

Fondée en 2011

₿ Crypto

💸 Finance

💳 Fintech

Crypto • Finance • Fintech

Kraken Digital Asset Exchange est une plateforme de cryptomonnaies qui permet d’acheter et de vendre plus de 200 cryptomonnaies, dont Bitcoin, Ethereum et bien d’autres. Fondée en 2011, Kraken propose une suite complète de fonctionnalités pour les traders débutants comme expérimentés, telles que des interfaces de trading avancées et le trading sur marge. La plateforme met l’accent sur une sécurité de premier plan, une liquidité profonde et un support client 24h/24 et 7j/7, ce qui en fait un choix de confiance pour les utilisateurs du monde entier. Kraken s’adresse aux investisseurs particuliers comme aux clients institutionnels, avec des services tels que la négociation OTC (de gré à gré) et la conservation (custody). L’entreprise est engagée en faveur de la transparence grâce à son Proof of Reserves et à des valeurs guidées par sa mission. Kraken opère à l’échelle mondiale, accompagnant des clients dans plus de 190 pays, avec un volume de trading trimestriel supérieur à 207 milliards de dollars. Les utilisateurs sont toutefois informés des risques élevés associés aux investissements en crypto et du manque de réglementation dans certaines juridictions.

Description

• Own processes and tooling that remove friction for engineering teams • Use AI and automation to solve operational problems • Administer Jira and Confluence, including configuration, workflows, permissions, and automations • Own triage and intake so work reaches engineering properly routed and to standard • Maintain healthy roadmaps • Run weekly delivery reporting to leadership • Own engineering metrics data quality, including team definitions, ownership records, and tool configuration • Work with engineers, engineering managers, and teams across the business to identify friction and turn feedback and operational data into scalable solutions

🎯 Exigences

• 3+ years of experience in operations, process, or tooling roles • Major experience shipping something meaningful • Hands-on Jira administration covering boards, workflows, schemas, permissions, and custom fields • Deliberate day-to-day use of AI to solve real problems and build with it • Systematic thinking about interconnected processes and systems and downstream impacts • Ability to scope vague requests from senior stakeholders and decline requests when appropriate • Strong written communication and ability to document processes clearly • Genuine interest in operations, internal tooling, and developer experience • Curiosity and willingness to learn new tools and frameworks • Exposure to engineering metrics, developer productivity data, or DORA metrics • Familiarity with crypto and understanding the space (nice to have) • Experience building Jira automation rules or Rovo agents (nice to have) • SQL and/or TypeScript and scripting languages (nice to have) • Experience building Slack workflows or integrations (nice to have) • Familiarity with Slack, Jira, or GitLab APIs (nice to have) • Exposure to localisation, QA, or compliance processes (nice to have) • Experience working in a remote or distributed team (nice to have)

🏖️ Avantages

• Applications accepted on an ongoing basis unless a specific deadline is stated • Qualified applicants with criminal histories are considered consistent with the San Francisco Fair Chance Ordinance • Equal opportunity employment • Job-related skills or work-style assessments are applied consistently and are not the sole basis for employment decisions • Kraken product dogfooding is required for everyone once they join Kraken

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