Senior Product Manager – Social Experience

🕒 il y a 15 jours

🇺🇸 États-Unis – Télétravail

💵 $110 400 - $220 800 / an

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Kraken Digital Asset Exchange

Kraken Digital Asset Exchange

1001 - 5000 employés

Fondée en 2011

₿ Crypto

💸 Finance

💳 Fintech

Crypto • Finance • Fintech

Kraken Digital Asset Exchange est une plateforme de cryptomonnaies qui permet d’acheter et de vendre plus de 200 cryptomonnaies, dont Bitcoin, Ethereum et bien d’autres. Fondée en 2011, Kraken propose une suite complète de fonctionnalités pour les traders débutants comme expérimentés, telles que des interfaces de trading avancées et le trading sur marge. La plateforme met l’accent sur une sécurité de premier plan, une liquidité profonde et un support client 24h/24 et 7j/7, ce qui en fait un choix de confiance pour les utilisateurs du monde entier. Kraken s’adresse aux investisseurs particuliers comme aux clients institutionnels, avec des services tels que la négociation OTC (de gré à gré) et la conservation (custody). L’entreprise est engagée en faveur de la transparence grâce à son Proof of Reserves et à des valeurs guidées par sa mission. Kraken opère à l’échelle mondiale, accompagnant des clients dans plus de 190 pays, avec un volume de trading trimestriel supérieur à 207 milliards de dollars. Les utilisateurs sont toutefois informés des risques élevés associés aux investissements en crypto et du manque de réglementation dans certaines juridictions.

Description

• Design complete social journeys covering discovery, following, sharing ideas or trades, responses, and return visits • Shape navigation, information hierarchy, copy, defaults, gestures, and feedback, including empty, failure, loading, and reversal states • Create interactive prototypes, explore alternatives, test uncertain areas, and provide engineering with flows, states, and acceptance criteria • Apply behavioral psychology to improve posting, following, recognition, reputation, visibility, and participation • Conduct usability sessions, observe task completion, and combine research observations with funnel data • Design experiences for first use and repeated use, including lightweight sharing during active trading and public-visibility controls • Define expected behavior and measurement for significant changes; track task completion, abandonment, follows, contributions, responses, and retention • Collaborate with data science to evaluate experiments and effects on contributors and audiences • Take products through launch, resolve engineering trade-offs, review implementation, and use post-launch evidence to prioritize improvements • Build social experiences around investing and trading at Kraken, a crypto trading and financial infrastructure platform

🎯 Exigences

• More than 5 years working as a Product Manager and in a senior+ capacity • Over 2 years shipping consumer social experiences, such as feeds, profiles, and discovery • Experience designing and shipping consumer social experiences • Strong interaction design craft • Ability to build realistic interactive prototypes using Figma, code, AI tools, or a combination • Ability to use user research and evidence to inform design decisions • Ability to prioritize problems, define success, interpret funnel and cohort data, and evaluate experiments • Understanding of credibility, incentives, reputation, and visibility of financial activity in social finance • Ability to complete job-related skills or work-style assessments • Ability to work from a specified city and country; sponsorship requirements must be disclosed • Applicants may redact age, date of birth, and education attendance or graduation dates from resumes

🏖️ Avantages

• Equity program • Bonus program • Wellness allowance • Medical insurance • Dental insurance • Vision insurance • 401(k) • Equal opportunity employment • Job-related skills or work-style assessments applied consistently across candidates

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