Service Specialist

🕒 il y a 1 mois

🐎 Kentucky, Ohio – Distant

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💵 $25 - $30 / heure

⏰ Temps Plein

🟢 Junior

🚫👨‍🎓 Aucun diplôme requis

👻 Score fantôme 20%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of LaundryLux

LaundryLux

51 - 200 employés

Fondée en 1955

🏨 Hôtellerie

🏥 Santé

📦 Logistique

Hospitality • Healthcare • Logistics

LaundryLux est le principal fournisseur et distributeur nord-américain d'équipements de blanchisserie commerciale et de solutions commerciales pour les laveries libre-service et les blanchisseries sur site. L'entreprise vend des machines Electrolux et Wascomat, fournit l'installation, le service et les pièces détachées, et propose des services commerciaux complémentaires, notamment le financement (LaundryLux Funding Services) et des solutions logicielles/de paiement (LaundryPulse, LaundryPay) pour aider les propriétaires et investisseurs de laveries automatiques à exploiter et développer leurs activités aux États-Unis et au Canada.

Description

• Perform all service support as well as upsells and sells service contracts to locations • Provide all Wascomat / Electrolux warranty labor • Offer installation/parts support when needed • Address all service and parts calls, customer support role • Coordinate and schedule service calls for team and customers • Support team in project manager role when needed on laundromat projects • Canvass markets and drop off mailers • Drive the sale of Preventative Maintenance and Service Plans • Recommend measures to improve service methods, equipment performance, and quality of service • Analyze and resolve work problems or assist workers in solving work problems • Maintain time and service records • Perform other duties as assigned by management

🎯 Exigences

• 1+ years of experience in installation and repair of commercial equipment • High school diploma or GED required • Commitment to excellence and high standards • Excellent written and oral communication skills • Ability to manage priorities and workflow • Versatility, flexibility, and a willingness to work within constantly changing priorities • Ability to work independently with minimal supervision • Excellent customer service skills • Proven ability to manage multiple projects and meet deadlines • Ability to understand and follow written and verbal instructions • Bilingual skills a plus • Valid Driver’s License

🏖️ Avantages

• Health benefits package including medical, dental & vision plans • Life Insurance • 401(k) with company matching • Paid Time Off • Paid Holidays • Profit Sharing • Employee Referral Program • Mentorship Program • Company Sponsored Training • Tuition Reimbursement

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