Platform Operations Specialist

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Leadx Pro

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2023

📣 Marketing

☁️ SaaS

🏪 Place de marché

Marketing • SaaS • Marketplace

Leadx Pro est un réseau d'affiliation privé et une plateforme créée par des acheteurs de médias expérimentés pour servir des équipes professionnelles d'achat de médias. Elle propose des offres exclusives directement aux annonceurs, un système de suivi propriétaire et des analyses en temps réel, une optimisation par IA, une détection des fraudes et des conditions de paiement transparentes. L'entreprise combine une communauté restreinte, sur invitation uniquement, et le partage de connaissances collaboratif avec une plateforme et des services semblables à un SaaS, aidant ainsi les membres à développer des campagnes dans des secteurs tels que le e-commerce, le jeu en ligne, le bien-être, la génération de leads et les rencontres.

Description

• Leading the operational oversight of our entire advertising execution process, ensuring smooth delivery and performance across Meta. • Troubleshooting delivery issues across ad platforms, swiftly diagnosing root causes—from creative rejections to API failures—and ensuring minimal disruption to client performance. • Investigating new issues as they arise due to frequent publisher changes, policy updates, and ecosystem shifts—staying one step ahead of what's broken and why. • Collaborating closely with our Product team to shape the tooling, automations, and workflows that power our production and operations—your insight will drive efficiency at scale. • Partnering with Customer Success and Support to triage incidents, provide clarity on issue impact, communicate realistic resolution timelines, and maintain a high standard of customer communication throughout. • Managing offshore operations teams with confidence and clarity, ensuring consistent quality, alignment, and operational excellence across time zones.

🎯 Exigences

• Experience in managing digital platform operations. • Knowledge of Artificial Intelligence (AI) tools and their application to digital marketing, workflow automation, content generation, and data analysis. • Advanced knowledge of Meta Business Suite and Meta Ads Manager for campaign creation, optimization, and performance analysis. • Experience in managing Meta Business Manager (BM), advertising accounts, Pages, Pixels, Catalogs, assets, user permissions, and account access management. • Knowledge of performance monitoring and management tools (e.g., Google Analytics, Dynatrace, Splunk). • Basic technical skills (e.g., API management, cloud computing, CRM systems). • Problem-solving skills and incident management expertise. • Excellent communication skills and ability to work in cross-functional teams. • Focus on continuous improvement and technological innovation. • Possession of an active VAT number

🏖️ Avantages

• Join an innovative team during an exciting phase of growth; • Opportunity for rapid growth within your role and beyond, through a career progression & internal rotation program; • Independence and full autonomy to shape your work as you prefer and suggest changes that truly make an impact; • Contract: contractor; • Compensation: Fixed compensation & Variable Incentives; • Full remote work.