Director of Law Firm Relations

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🔴 Expert

👔 Directeur

👻 Score fantôme 45%

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🗣️🇺🇸🇬🇧 Anglais requis

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LegalBillReview.com

11 - 50 employés

Fondée en 2016

⚖️ Juridique

🤝 B2B

Legal • B2B

LegalBillReview. com est un service de révision de factures juridiques dirigé par des avocats pour les départements juridiques d'entreprise. Il identifie les erreurs de facturation et les charges non conformes sur les factures des avocats externes, chaque examen étant effectué par des avocats agréés basés aux États-Unis. Le service s'intègre aux systèmes de facturation électronique existants et ne nécessite aucun nouveau logiciel; il est certifié SOC 2 Type II, effectue une analyse à plusieurs niveaux et offre une garantie de performance.

Description

• Serve as the primary point of contact for law firms navigating billing discrepancies with our clients — moving fast, meeting tight deadlines, and driving resolution with short turnaround times • Own a high-volume mix of email, phone, and video communications with both law firms and our corporate clients to work through open billing issues and align on billing procedures • Represent LegalBillReview.com in internal strategy meetings focused on improving processes that affect law firms, clients, and our team • Hold the dual mandate that defines this role: protect our clients’ interests and preserve the law firm relationships they depend on — simultaneously • Review detailed billing analyses, craft precise responses to law firms, and make sharp revisions under pressure

🎯 Exigences

• 5–10 years of experience at a large law firm, preferably AmLaw 100 or 200 firm • A strong command of legal terminology, billing practices, and a realistic sense of how long legal work actually takes • Comfort analyzing large volumes of billing data and producing clear, well-reasoned written responses and revisions • Exceptional organizational skills and the ability to manage multiple time-sensitive matters without dropping the ball • A commitment to the highest standards of compliant and ethical billing — non-negotiable • Sophisticated interpersonal skills — you’re persuasive, tactful, and know how to de-escalate without backing down • Excellent conflict resolution instincts; you stay sharp and composed in high-pressure situations • Polished, concise writing that can make a complex billing argument feel clear and credible • Full accountability for your results — you own your outcomes, good or bad, and act accordingly

🏖️ Avantages

• Comprehensive healthcare, dental, and vision coverage + Monthly employer medical premium contribution of $1,200 • Generous Paid Time Off - 15 days PTO + 3 floating holidays and 7 company recognized holidays • Life Insurance - $50,000 in employer-paid life insurance coverage • Employee Assistance Program • 401(k) with 4% company match • Full-time, standard business hours (9-5pm)

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