Communications Liaison

🕒 il y a 18 jours

🇺🇸 États-Unis – Télétravail

💵 $20 / heure

⏰ Temps Plein

🟢 Junior

🗣️ Communication

🚫👨‍🎓 Aucun diplôme requis

👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Lexitas

501 - 1000 employés

⚖️ Juridique

☁️ SaaS

🤝 B2B

💰 Debt financing en 2016-10

Legal • SaaS • B2B

Lexitas est une entreprise de services juridiques assistée par la technologie qui offre un soutien en contentieux évolutif et des solutions de recrutement juridique aux cabinets d'avocats, compagnies d'assurance et départements juridiques d'entreprises. Ses services principaux incluent les comptes rendus judiciaires, la transcription, la récupération de dossiers, le service de procédure, la révision de documents, les services de procès, la résolution alternative des litiges et les solutions de talents juridiques. Lexitas développe également des produits SaaS et des outils assistés par IA (par exemple, Deposition Insights™, Record Insights®, eLaw® Case Tracking, LegalView, LexitasOne™, LexitasConnect™) pour rationaliser la gestion des dossiers, générer des résumés et chronologies assistés par IA, et soutenir les procédures à distance. L'entreprise se positionne comme un fournisseur unique combinant un soutien professionnel en contentieux avec une technologie juridique sécurisée et un gestionnaire de compte dédié.

Description

• Serve as the primary liaison between the Enhanced Location Identification team, clients, and Records business units • Monitor and manage multiple email inboxes while ensuring prompt and professional responses • Provide high-level client support and maintain strong client relationships • Proofread and distribute client communications to ensure accuracy, consistency, and professionalism • Conduct detailed research to identify affiliations between healthcare providers and facilities • Research and verify provider and facility addresses, contact information, and related data • Utilize and maintain knowledge of all Lexitas operating systems and databases • Track performance metrics and update spreadsheets and reports on a daily basis • Support operational efficiency through data management and process improvements • Collaborate with Account Managers and cross-functional teams to meet client expectations and business objectives • Assist with presentations, coaching, and training initiatives as needed • Perform additional duties and special projects as assigned

🎯 Exigences

• Minimum of one (1) year of experience in the legal services industry required • Experience conducting research, managing client communications, or supporting operational workflows preferred • Demonstrated proficiency with Microsoft Office applications, including Excel • Proven ability to manage confidential information and maintain data accuracy • Experience working in a deadline-driven environment with multiple competing priorities • Ability to effectively present information and respond to questions from internal and external customers whose first language is English • Ability to sit for extended periods and perform regular standing, walking, typing, reaching, talking, and hearing • May require periodic travel

🏖️ Avantages

• Medical, dental, and vision coverage • 401(k) with company match • Paid time off • Paid holidays • Company paid maternity leave • Company paid baby bonding leave • Company paid military leave • Fully equipped home office setup • Company-issued laptop

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