Worship Technical Specialist

🕒 il y a 1 mois

🎸 Tennessee – Distant

🎸 Tennessee – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Lifeway Christian Resources

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1891

💼 Conseil

🏥 Santé

📦 Logistique

Consulting • Healthcare • Logistics

Lifeway Christian Resources est un fournisseur leader de ressources chrétiennes, incluant des Bibles, des livres, des fournitures pour églises et des médias numériques adaptés aux besoins de ministère. Ils offrent une large sélection d'études bibliques, de matériels éducatifs et de ressources pour le culte, spécialement conçus pour les églises, les familles et les individus, visant à soutenir la mission de l'église en matière de discipulat et d'engagement communautaire.

Description

• Live out Lifeway’s mission and values, showing deep commitment to Kingdom work • Travel 2-4 times per year, typically overnight • Provide advanced technical support for LifewayWorship.com via phone, chat, and email • Resolve escalated issues for customers, church partners, and internal support teams • Serve as the primary liaison for the Lifeway Worship Customer Service Teams channel • Assist Church Sales & Support Specialists with complex or escalated cases • Investigate and resolve technical and product-related customer inquiries • Maintain a support spreadsheet for timely follow-ups and accurate records • Manage digital and physical worship assets • Organize archives and duplicate physical masters • Develop artwork for vendor relationships • Create custom audio edits for church sound systems • Partner with Legal to administer rights and royalties for worship assets • Coordinate shipping, tracking, and fulfillment of vendor orders and sample products • Oversee One Source administration for Canon accounts • Manage Metro 2 mailing list memberships and maintain database accuracy • Collaborate with programmers on regression testing, bug fixes, and feature support for LifewayWorship.com • Support and lead new Lifeway Worship initiatives, including content development and ministry partnerships • Evaluate and recommend improvements to technical support systems, digital resource management, and customer service processes

🎯 Exigences

• Bachelor's degree in Computer Science, Digital Media, Music, or a related field, required • Ability to travel to the Middle Tennessee area 2-4 times annually for team gatherings • 3+ years of experience in technical support, digital media, or a related field • Experience in local church music ministry • Experience in web design and development • Technical troubleshooting and web platform support • Digital asset management and organization • Vendor coordination and order fulfillment • Clear written and verbal communication across phone, chat, and email • Actively involved in an evangelical Christian church • Familiarity with rights and royalty administration for digital media • Experience with regression testing or software QA processes • Experience with audio editing for worship or church sound systems • Background in content development for digital ministry platforms

🏖️ Avantages

• Work from Anywhere culture with autonomy and flexibility with work hours • Equipment and resources for a productive and ergonomic workspace • Travel provided for key team gatherings for remote-based team members • Healthcare • Vacation and sick time • Holiday pay • Care days • 401(k) plan • Maternity and parental leave • Adoption assistance • Mission trip time • Full-time employee benefits eligibility