Senior Account Manager – Advanced Synthesis

🕒 il y a 6 jours

🏖️ New Jersey – Distant

🏖️ New Jersey – Remote

💵 $145 800 - $170 100 / an

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

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Lonza

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1897

🧬 Biotechnologie

💊 Pharmaceutique

🏭 Fabrication

💰 €444 795 339 Post-IPO Debt - Lonza en 2023-11

Biotechnology • Pharmaceuticals • Manufacturing

Lonza est une organisation mondiale de développement et fabrication sous contrat (CDMO) et une entreprise de sciences de la vie basée en Suisse. Elle propose une gamme intégrée de services complets allant du développement et de la fabrication de médicaments biologiques et de petites molécules - y compris le développement de lignées cellulaires, le développement de procédés et d'analyses, la formulation et le conditionnement primaire, la fabrication de substances actives et de produits finis, ainsi que le soutien réglementaire/CMC. Les capacités de Lonza englobent la synthèse avancée et les API (y compris les HPAPI), la bioconjugaison et les ADC, des modalités spécialisées telles que les thérapies cellulaires et géniques, l'ARNm/LNP, les procédés microbiens, ainsi que les produits de capsules et d'ingrédients de santé. Fondée en Suisse en 1897, Lonza se décrit comme un pionnier et un leader mondial dans l'industrie CDMO et opère avec environ 20,000 collaborateurs sur cinq continents pour soutenir les clients pharmaceutiques et biotechnologiques.

Description

• Manage a portfolio of strategic customer accounts, driving customer satisfaction, revenue growth, and long-term business relationships • Develop and maintain strong relationships with customer stakeholders while serving as the primary commercial point of contact for assigned accounts • Identify and pursue opportunities to expand business within existing accounts by aligning customer needs with Lonza's Advanced Synthesis capabilities • Lead commercial discussions related to proposals, pricing, contracts, and business opportunities in collaboration with internal stakeholders • Develop, maintain and execute account plans, ensuring alignment with customer objectives, commercial priorities, and agreed growth strategies • Partner with Project Management, Operations, Technical Teams, and Business Development to support successful project execution and customer communications • Represent the voice of the customer internally, facilitating issue resolution, managing escalations, and ensuring commitments are fulfilled • Maintain accurate account plans, opportunities, forecasts, and customer information within Salesforce and other business systems

🎯 Exigences

• Bachelor’s degree in chemistry, Chemical Engineering, Life Sciences, Business, or a related field; advanced degree preferred • Minimum of 5 years of experience in the pharmaceutical, biotechnology, CDMO, or specialty chemical industry, including commercial, account management, business development, or customer-facing responsibilities • Experience supporting small molecule drug substance, amorphous solid dispersions, bioconjugation or contract development and manufacturing (CDMO) services • Demonstrated success managing customer relationships, growing accounts, and supporting complex commercial opportunities • Experience with proposal development, pricing strategies, contract negotiations, and commercial deal structures • Strong understanding of pharmaceutical development, manufacturing, and commercialization processes • Excellent communication, negotiation, presentation, and stakeholder management skills, with the ability to engage customers and internal teams effectively • Experience working in a cross-functional environment and managing multiple priorities while maintaining a strong customer focus • Proficiency with Salesforce CRM and Microsoft Office applications • Willingness and ability to travel up to 40% to customer sites, industry events, and Lonza locations.

🏖️ Avantages

• Performance-related bonus. • Medical, dental and vision insurance. • 401(k) matching plan. • Life insurance, as well as short-term and long-term disability insurance. • Employee assistance programs. • Paid time off (PTO).