Account Manager, Business Information

🕒 il y a 6 jours

🏖️ New Jersey – Distant

🏖️ New Jersey – Remote

💵 $75 000 - $90 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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Coface

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1948

💸 Finance

🛡️ Assurance

Finance • Insurance

Coface est un leader mondial de la gestion du risque de crédit commercial, s’appuyant sur son expertise et des technologies de pointe pour accompagner 100 000 clients sur environ 200 marchés. Forte de plus de 75 ans d’expérience, Coface aide les entreprises à naviguer dans des environnements incertains et volatils, en proposant des services d’assurance-crédit, de recouvrement de créances et d’informations d’entreprise. Grâce à sa présence internationale, l’entreprise gère les risques et fournit des informations et des éclairages utiles, aidant ses clients à optimiser leurs opérations et à se protéger contre les risques d’impayés.

Description

• The Account Manager is responsible for managing and growing relationships with existing clients and their intermediaries. • This role focuses on client retention, revenue growth, customer satisfaction, and identifying new business opportunities within assigned accounts. • Build and maintain strong relationships with clients and intermediaries through regular communication. • Serve as the main point of contact for assigned accounts. • Respond quickly and professionally to client questions and concerns. • Conduct regular business reviews with clients to discuss performance, goals, and opportunities. • Develop and execute account plans to support client retention and growth. • Manage renewals and maintain profitable client relationships. • Identify opportunities for cross-selling and upselling additional Coface products and solutions. • Monitor client activity, usage, and portfolio performance. • Analyze data and trends to identify risks and growth opportunities.

🎯 Exigences

• Bachelor's degree preferred. • 5+ years of experience in Account Management, Customer Success, Sales, or Client Relationship Management. • Experience in Credit Insurance, Risk Management, Financial Services, SaaS, FinTech, Trade Finance, or related industries is a plus. • Strong communication and relationship-building skills. • Strong analytical and problem-solving abilities. • Ability to interpret business data and make recommendations. • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). • Experience with CRM systems is preferred. • Ability to work independently while collaborating effectively with cross-functional teams. • Strong organizational and time-management skills. • Detail-oriented, proactive, and customer-focused.

🏖️ Avantages

• Occasional travel to clients required