Transcript Operations Specialist

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Magna Legal Services

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2007

💼 Conseil

🛡️ Assurance

📦 Logistique

💰 Debt financing en 2020-02

Consulting • Insurance • Logistics

Magna Legal Services est un fournisseur américain de services complets de soutien en matière de contentieux pour les cabinets d'avocats, les compagnies d'assurance, les entreprises et les agences gouvernementales. L'entreprise propose des services de sténographie judiciaire et de dépositions virtuelles, de récupération de dossiers, de signification judiciaire, de services d'enquête et de langue, de surveillance des réseaux sociaux, de recherche et de conseil auprès des jurés (JuryConfirm, JuryEvaluator, JuryScout), de présentation de procès et de graphiques, ainsi que tout support connexe au procès. Magna organise également des conférences juridiques et des programmes de formation continue (CLE/CE), et fournit des outils de planification nationale et en ligne pour soutenir les litiges, de la découverte au procès.

Description

• Proofread scoped transcripts for accuracy, consistency, formatting, grammar, punctuation, and compliance with company standards before delivery to court reporters • Identify and correct transcript errors while preserving the integrity of the official record • Perform quality assurance reviews against established quality and accuracy standards • Provide feedback and coaching to newly onboarded scopists • Collaborate with scopists, court reporters, and internal team members to resolve transcript questions • Use Magna's proprietary transcript management platform to review, edit, track, and manage workflow • Identify quality trends and recommend process improvements, training opportunities, and best practices • Ensure adherence to style guides, formatting requirements, and transcript production standards • Prioritize workload to meet deadlines while maintaining accuracy • Support quality assurance initiatives, process improvement projects, and other operational needs • Share knowledge and promote continuous improvement within the team

🎯 Exigences

• Demonstrated professional experience as a scopist with advanced transcript proofreading and editing skills • Exceptional command of English grammar, punctuation, spelling, sentence structure, and transcript formatting • Strong attention to detail and ability to identify subtle errors while preserving the official record • Excellent written communication skills for clear, professional, constructive feedback • Ability to work independently, prioritize multiple assignments, and meet production deadlines • Proficiency with computer applications and ability to learn proprietary software systems • Strong organizational, analytical, and time management skills • Commitment to confidentiality, professionalism, and high quality standards • Experience with transcript quality assurance, editorial review, or proofreading in a legal transcript production environment preferred • Experience mentoring or coaching scopists or production team members preferred • Familiarity with quality assurance metrics, process improvement, and continuous improvement methodologies preferred • Experience in a remote, deadline-driven production environment preferred • Experience collaborating with court reporters and production teams preferred