Product Manager, Dashboard – Enterprise Operational Platforms

🕒 il y a 13 jours

🇺🇸 États-Unis – Télétravail

💵 $95 900 - $119 900 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Marqeta, pas via un site d'emploi

Repérée par Remote Rocketship il y a 13 jours

Toujours ouverte sur le site de Marqeta. Vérifiée il y a 2 heures.

Logo of Marqeta

Marqeta

501 - 1000 employés

Fondée en 2010

💼 Conseil

📦 Logistique

💳 Fintech

💰 Post-IPO Equity en 2021-06

Consulting • Logistics • Fintech

Marqeta est une plateforme moderne leader dans l'émission de cartes, qui permet aux entreprises d'intégrer de manière transparente des solutions complètes de crédit et de paiement dans leurs processus. Spécialisée dans les cartes de débit, crédit, prépayées et virtuelles, Marqeta offre des contrôles dynamiques des dépenses, un financement Just-in-Time (JIT) et assure la conformité et la gestion des risques. La plateforme prend en charge les portefeuilles numériques, la tokenisation et la finance intégrée, répondant aux besoins d'industries telles que la banque numérique, la gestion des dépenses et les services à la demande. Avec ses API ouvertes, Marqeta facilite la création et la gestion de produits de carte, offrant évolutivité et flexibilité pour les entreprises allant des startups aux grandes entreprises internationales.

Description

• Support the roadmap for the Marqeta Dashboard and enterprise operational platforms • Contribute to tools that streamline card and account management, transaction investigation, disputes and servicing, and operational controls • Develop dashboards and reporting for operational visibility • Design systems supporting secure, compliant financial operations, including identity, permissions, and governance • Integrate with enterprise systems such as CRM, case management, support tooling, and data platforms • Identify opportunities for AI-assisted workflows to improve efficiency • Partner with Engineering and Design to ship intuitive, workflow-driven experiences • Translate operational pain points into scalable product solutions • Work cross-functionally with Engineering, Design, Risk, Compliance, CX, and Data teams

🎯 Exigences

• 3-5+ years of product management experience • Experience building tools for operations teams, including support, risk, disputes, or program management • Experience with operational dashboards, case management systems, or support tooling • Experience with disputes, fraud, or compliance-related workflows • Familiarity with enterprise platforms such as Salesforce, Zendesk, or ServiceNow • Ability to define strategy, prioritize roadmaps, and drive execution • Experience working closely with Engineering and Design on complex systems • Experience building enterprise software or operational platforms • Ability to simplify complex workflows into clear product solutions • Ability to operate across technical, operational, and business stakeholders in fast-moving regulated environments • Solid product judgment balancing customer needs, compliance, and technical constraints • Experience with multi-tenant platform products, 0-to-1 or platform modernization efforts, data models, reporting systems, analytics-driven products, real-time systems, event-driven architectures, AI/ML or automation, bank partners, regulators, or enterprise customers are nice-to-haves • Track record of improving operational efficiency metrics such as AHT, resolution time, or cost to serve is a nice-to-have

🏖️ Avantages

• Multiple health insurance options • Flexible time off – take what you need • Retirement savings program with company contribution and after tax contributions • Equity in a publicly-traded company and an Employee Stock Purchase Program • Family-forming benefits, fertility support and generous parental leave base salary top-up • Free therapy sessions, financial and professional coaching, and legal advice • Monthly stipend to support our remote work model • Annual “development dollars” to support our people growth and development • Annual bonuses for eligible employees

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