Senior Account Manager

🕒 il y a 1 jour

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

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Marqeta

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2010

💼 Conseil

📦 Logistique

💳 Fintech

💰 Post-IPO Equity en 2021-06

Consulting • Logistics • Fintech

Marqeta est une plateforme moderne leader dans l'émission de cartes, qui permet aux entreprises d'intégrer de manière transparente des solutions complètes de crédit et de paiement dans leurs processus. Spécialisée dans les cartes de débit, crédit, prépayées et virtuelles, Marqeta offre des contrôles dynamiques des dépenses, un financement Just-in-Time (JIT) et assure la conformité et la gestion des risques. La plateforme prend en charge les portefeuilles numériques, la tokenisation et la finance intégrée, répondant aux besoins d'industries telles que la banque numérique, la gestion des dépenses et les services à la demande. Avec ses API ouvertes, Marqeta facilite la création et la gestion de produits de carte, offrant évolutivité et flexibilité pour les entreprises allant des startups aux grandes entreprises internationales.

Description

• Serve as the primary point of contact for day-to-day operations and ongoing needs of a large global strategic account • Work with cross-functional teams to ensure seamless execution, proactive communication, and high-quality client service • Build strong working relationships across the customer’s organization • Identify opportunities to improve processes and drive incremental growth • Partner internally to deliver effective, timely solutions • Stay aligned with evolving customer business priorities to optimize daily operations and support long-term account success • Create and execute strategic account plans • Grow and scale strategic or enterprise accounts • Manage global customers with multi-region stakeholders • Cross-sell and upsell, identifying new revenue streams based on customer needs • Partner with banking operations teams and external banking partners to drive critical submissions to completion • Participate in business reviews and use data-driven strategies to make informed decisions

🎯 Exigences

• 5+ years of Global Enterprise Account Management experience in the payments industry • Strong interpersonal, verbal, presentation, written, and email communication skills • Track record of creating and executing strategic account plans • Strong grasp of industry trends and competitive landscape • Familiarity and first-hand knowledge in fintech, banking, or payments • Positive attitude, team player, adaptability, and resourcefulness • Technical aptitude and ability to understand and explain complex technical concepts straightforwardly • Experience or familiarity with high-growth fintechs and financial services companies • Card issuing and processing experience • Proven experience growing and scaling strategic or enterprise accounts • Proven track record managing global customers with multi-region stakeholders • Proven track record of cross-selling and upselling and identifying new revenue streams • Experience partnering with banking operations teams and external banking partners • Experience participating in business reviews and using data-driven strategies

🏖️ Avantages

• Multiple health insurance options • Flexible time off – take what you need • Retirement savings program with company contribution and after tax contributions • Equity in a publicly-traded company and an Employee Stock Purchase Program • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave • Free therapy sessions, financial and professional coaching, and legal advice • Monthly stipend to support our remote work model • Annual “development dollars” to support our people growth and development • Variable compensation based on individual performance and immediate team performance, with a 70/30 OTE split