Clinical Account Manager

🕒 il y a 8 jours

🏈 Ohio – Distant

infoinfo

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de MED-EL, pas via un site d'emploi

Repérée par Remote Rocketship il y a 8 jours

Toujours ouverte sur le site de MED-EL. Vérifiée il y a 14 minutes.

Logo of MED-EL

MED-EL

1001 - 5000 employés

Fondée en 1989

🏥 Santé

🔧 Matériel

💰 SPINOUT en 1989-01

Healthcare • Hardware

MED-EL est une entreprise internationale de dispositifs médicaux qui conçoit et fabrique des systèmes d’implants auditifs ainsi que des processeurs audio, des accessoires et des outils de rééducation associés pour traiter différents types de perte auditive. Son portefeuille de produits comprend des implants cochléaires, dont l’implant cochléaire invisible TICI, des implants à conduction osseuse (BONEBRIDGE), des implants d’oreille moyenne (VIBRANT SOUNDBRIDGE, SAMBA), des systèmes de conduction osseuse non chirurgicaux (ADHEAR) et des processeurs audio (RONDO, SONNET, SAMBA), ainsi que des services d’accompagnement des patients, des ressources pour les professionnels de santé et des outils de recherche de cliniques. MED-EL met l’accent sur des technologies personnalisées, l’innovation fondée sur la recherche, la sécurité IRM et la compatibilité à long terme de ses systèmes d’implants.

Description

• Develop and execute business strategies aligned with MED-EL's mission, goals, and sales philosophy • Achieve assigned sales goals while effectively managing budgetary expectations • Build and maintain relationships with audiologists, surgeons, clinicians, hospital and medical center professionals, and other hearing healthcare professionals • Identify and develop new business opportunities contributing to territory growth • Partner with the Regional Director and regional teammates to understand decision-makers and purchasing processes within assigned accounts • Conduct professional product and service presentations and ask for appropriate customer commitments • Collaborate with Finance and Reimbursement teams to support territory financial performance • Maintain vendor credentials and stay current on applicable state laws and facility-specific vendor requirements • Maintain accurate account, contact, market share, and customer activity information in the CRM • Serve as a trusted clinical resource to hearing healthcare professionals • Provide clinical and product support, including programming software support, complex programming cases, complaint handling, and surgical case support • Provide intraoperative implant electrical evaluations and basic Auditory Response Telemetry support • Provide product demonstrations and training to surgeons, audiologists, audiology students, and related healthcare professionals • Travel throughout Ohio for clinic visits, customer meetings, conferences, trainings, and other business activities • Coordinate travel and customer coverage with regional teammates and MED-EL leadership • Support accurate ordering and timely delivery of products for surgical cases and activations • Participate in on-call audiology support as required • Represent MED-EL at regional, national, and occasionally international conferences and company-sponsored events • Complete sales activity, expense, and other business reports accurately and on time • Maintain CRM documentation and follow company quality, regulatory, and complaint-handling procedures

🎯 Exigences

• Master's degree or greater in Audiology or equivalent, with relevant education related to hearing disorders and hearing healthcare • Ability to communicate clinical and technical information effectively to a variety of professional audiences • Comfort with technology, including computers, smartphones, internet-based applications, CRM systems, and other business technology • Ability to work collaboratively across sales, clinical, customer service, reimbursement, and other internal teams • Professional, courteous, and customer-focused approach when interacting with healthcare professionals, patients, consumers, and the public • Ability and willingness to travel greater than 50% throughout the Ohio territory, with occasional travel outside the region • ASHA Certificate of Clinical Competence in Audiology (CCC-A) or equivalent preferred • Previous experience in audiology, cochlear implants, hearing implants, hearing healthcare, or a related clinical environment preferred • Previous experience working directly with healthcare professionals and/or hospital systems preferred • Experience in account management, business development, sales, or customer relationship management within a clinical or medical environment preferred

🏖️ Avantages

• Full-time employment • Field-based / home office work arrangement

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