Customer Success Manager

🕒 il y a 1 jour

🇺🇸 États-Unis – Télétravail

💵 $70 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🏆 Customer Success

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

Postuler Maintenant
Trouver des Emplois à Distance Similaires

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Logo of Medcor

Medcor

1001 - 5000 employés

Fondée en 1984

⚕️ Assurance santé

🧘 Bien-être

Healthcare Insurance • Wellness • Manufacturing

Medcor est une entreprise de soins de santé spécialisée dans la réduction des sinistres et la prévention des surtraitements grâce à l'établissement de cliniques sur site, d'initiatives de sécurité au travail, de services de téléconsultation et de programmes de bien-être. En adoptant une approche proactive, Medcor se concentre sur la création de lieux de travail plus sains tout en optimisant les coûts pour les employeurs dans divers secteurs, y compris la fabrication, la construction, le commerce de détail et la transformation alimentaire. Leurs services incluent des services de santé mobile en milieu de travail, un triage des blessures et un support aux employeurs, tous destinés à améliorer les résultats de santé des employés et à gérer efficacement les coûts liés aux soins de santé.

Description

• Proactively build relationships with customers through regular communication. • Develop a comprehensive understanding of both Medcor's and the customer's markets, competitors, pricing, and value propositions. • Collaborate with internal teams to understand client definitions and metrics for success. • Meet with customers to understand their goals and priorities, and set clear expectations and objectives. • Escalate customer issues to the appropriate departments for resolution. • Review deliverables with customers to ensure quality standards and customer expectations are met. • Manage and deliver against account goals. • Collaborate with the sales team to identify upselling and cross-selling opportunities. • Cultivate and maintain strong relationships with key stakeholders at customer organizations. • Provide regular updates on service performance, contract status, risk level, and changes in customer data.

🎯 Exigences

• 2 to 4 years of experience in account management, customer service, or operations. • Proven track record of driving measurable customer outcomes and success. • Familiarity or knowledge of negotiating renewal contracts. • Familiarity or knowledge of Customer Relationship Management (CRM) technology. • High School diploma or equivalent.

🏖️ Avantages

• health, dental, vision, and life insurances • paid time off • 401K • wellness programs

Postuler Maintenant

Emplois Similaires

🕒 il y a 1 jour

RELX

10 000+ employés

🏢 Entreprise

🔬 Science

Customer Success Manager ensuring maximum value from Elsevier products through customer engagement and retention strategies. Collaborating cross-functionally with teams to achieve strategic customer objectives.

🇺🇸 États-Unis – Télétravail

💵 $67 298 - $107 502 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

🗣️🇺🇸🇬🇧 Anglais requis

🕒 il y a 1 jour

Guide Healthcare

51 - 200

⚕️ Assurance santé

🎯 Recrutement

Practice Success Manager at Guidehealth managing relationships with primary care practices to enhance performance and operational success. Driving engagement and providing clinical operational support across networks.

🇺🇸 États-Unis – Télétravail

💵 $85 000 - $95 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

🗣️🇺🇸🇬🇧 Anglais requis

🕒 il y a 1 jour

Onit

501 - 1000

☁️ SaaS

🏢 Entreprise

🤖 Intelligence artificielle

Mid-Market Customer Success Manager managing ~60 customer accounts on AI legal operations platform. Facilitate post-sale lifecycle, retention, and expansion across various teams.

🇺🇸 États-Unis – Télétravail

💵 $82 500 - $110 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

🕒 il y a 1 jour

SimpliFi Managed Services

11 - 50

👥 RH Tech

🎯 Recrutement

🤝 B2B

Client Success Associate providing operational support to clients and managing relationships with healthcare suppliers. Responsible for KPIs, onboarding support, and report management.

🇺🇸 États-Unis – Télétravail

💵 $22 - $27 / heure

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🏆 Customer Success

🗣️🇺🇸🇬🇧 Anglais requis

🕒 il y a 1 jour

Travel Nurse Across America

201 - 500

🎯 Recrutement

👥 B2C

Client Success Associate responsible for operational support and developing client relationships in a remote setting. Engaging with healthcare partners and ensuring service quality with operational tasks.

🇺🇸 États-Unis – Télétravail

💵 $22 - $27 / heure

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🏆 Customer Success

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis