Director, Global Transparency

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $150 000 - $175 000 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

👻 Score fantôme 6%

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🗣️🇺🇸🇬🇧 Anglais requis

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MediSpend

51 - 200 employés

🏥 Santé

💼 Conseil

📋 Conformité

Healthcare • Consulting • Compliance

MediSpend est un fournisseur leader de solutions de conformité adaptées aux entreprises des sciences de la vie. En se concentrant sur l'amélioration de la transparence et la minimisation des risques, MediSpend propose une suite complète de solutions de bout en bout qui rationalisent les processus de conformité à travers l'ensemble des organisations. Ses offres comprennent l'engagement des professionnels de santé (HCP), la gestion des leaders d'opinion clés (KOL), la gestion des données, le reporting de transparence et la diligence raisonnable des tiers, entre autres. En fournissant des analyses de données en temps réel et une vue centralisée des données de conformité, MediSpend permet aux parties prenantes d'identifier les risques et d'exécuter efficacement des initiatives stratégiques. L'entreprise permet aux entités des sciences de la vie de développer leurs activités tout en restant conformes aux diverses exigences de reporting mondiales, telles que le Sunshine Act et Open Payments aux États-Unis.

Description

• Provide strategic leadership for MediSpend's Global Transparency software and managed services organization • Ensure execution of customer reporting obligations, regulatory submissions, and operational deliverables • Build customer stakeholder relationships and identify risks, opportunities, and improvement areas • Lead executive engagement for strategic and at-risk customers • Oversee transitions from Implementation to Customer Success and Managed Services • Maintain expertise in global and state transparency regulations, industry trends, and reporting requirements • Establish standards for accurate, timely, and compliant regulatory reporting • Lead automation, risk-reduction, scalability, and continuous improvement initiatives • Develop governance processes for regulatory change management, reporting quality, audit readiness, and operational controls • Serve as business leader and subject matter expert for Global Transparency solutions • Partner with Product Management, Engineering, Implementation, Regulatory Affairs, Sales, and Customer Success on product, delivery, and customer priorities • Lead, mentor, and develop Global Transparency Operations, Delivery, and Customer Success teams • Define organizational structure, roles, performance expectations, and accountability • Develop operational KPIs and dashboards covering quality, productivity, customer satisfaction, service performance, and team effectiveness • Support Sales through executive presentations, customer references, solution strategy, and expansion opportunities • Represent MediSpend at industry conferences, customer forums, and regulatory working groups • Build executive relationships with pharmaceutical, biotech, and medical device organizations • Lead executive business reviews and strategic customer planning • Identify opportunities to expand customer use of MediSpend solutions and services

🎯 Exigences

• 10+ years of experience in life sciences transparency, commercial compliance, managed services, or SaaS operations • 5+ years of leadership experience managing customer-facing operational teams • Deep knowledge of U.S. Federal, State, and global transparency reporting requirements • Experience supporting enterprise pharmaceutical, biotechnology, or medical device organizations • Demonstrated success leading large-scale operational teams while improving customer satisfaction, quality, and operational efficiency • Experience working within a cloud-based SaaS environment • Strong understanding of customer success, managed services, and enterprise software delivery • Bachelor's degree required; advanced degree preferred • Executive leadership and customer relationship management • Strategic planning and operational execution • Data-driven decision-making using KPIs, reporting, and operational analytics • Cross-functional leadership across Product, Engineering, Customer Success, Sales, and Regulatory teams • Continuous process improvement and operational scalability • Risk management, quality assurance, and regulatory governance • Financial and resource management, including forecasting and capacity planning • Exceptional communication, presentation, and executive stakeholder management • Ability to lead organizational change while fostering a high-performing, customer-focused culture • Reliable high-speed internet access and a safe, ergonomic, confidential home-office workspace

🏖️ Avantages

• Merit-based compensation – Competitive base salary plus bonus • Work from anywhere – Roles are open to candidates located anywhere in the US (United States) • Unlimited PTO (Paid Time Off), including Paid Holidays and Sick Leave • 401k+ Match • Comprehensive health, dental, and vision insurance • Paid Parental Leave • Health and wellness perks including life & disability insurance, healthcare funding options like FSAs (Flexible Spending Accounts) and HSAs (Health Savings Account), Dependent Care, an EAP (Employee Assistance Program) program, discounts, Learning and Development • Limited travel may be required for occasional team meetings, training sessions, or business events • Reasonable accommodations will be provided in accordance with the Americans with Disabilities Act (ADA) and other applicable laws

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