Recovery Specialist

🕒 il y a 15 jours

🚗 Michigan – Distant

infoinfo

⏰ Temps Plein

🟢 Junior

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Member First Mortgage LLC (NMLS ID# 149532)

Member First Mortgage LLC (NMLS ID# 149532)

201 - 500 employés

Fondée en 2001

🏗️ Construction

⚖️ Juridique

🛡️ Assurance

Construction • Legal • Insurance

Member First Mortgage LLC (NMLS ID# 149532) est un prêteur et gestionnaire de prêts hypothécaires agréé, basé à Grand Rapids, Michigan. L'entreprise propose des produits et services hypothécaires résidentiels, incluant des prêts pour l'achat, des refinancements, des financements de construction à permanent, des hypothèques à taux variable et fixe, ainsi que des programmes garantis par le gouvernement tels que les prêts FHA, VA, USDA/RD, ainsi que des prêts classiques et jumbo via Fannie Mae et Freddie Mac. Member First Mortgage dessert les emprunteurs de détail et collabore avec les coopératives de crédit, soulignant des taux compétitifs, des délais de traitement accélérés et un service client personnalisé.

Description

• Support Default operations by maintaining accurate reconciliations, financial records, and reports • Conduct first-level conflict resolution, build relationships, and solicit cooperation • Manage deceased borrower processes, including verifying legal documentation, updating system records, coordinating with Compliance, and preventing unauthorized disclosures • Oversee successor-in-interest transitions and maintain audit-ready documentation • Prepare files and documentation for mortgage claim submissions and audits • Follow up on mortgage insurance claims, information requests, and post-foreclosure results • Prepare loss mitigation claims for filing through FHA Connection • Submit supporting documents to Government-Sponsored Enterprises for claims • Manage and submit monthly Electronic Default Reporting data to entities such as USDA and Fannie Mae • Maintain accurate default status updates and historical submission records • Review and process requests regarding state assistance programs • Ensure government agencies receive timely responses • Provide backup support for other loss mitigation areas • Perform other duties as assigned

🎯 Exigences

• One year to three years of similar or related experience • A high school education or GED • Quick learner and detailed knowledge of departmental policies, practices and procedures • Strong numeric aptitude, problem solving and analytical skills • Detail oriented and organized • Ability to meet goals and deadlines in a fast-paced environment • Strong time management skills and ability to handle multiple projects simultaneously • Strong level of computer skills and ability to function in a Windows environment utilizing Outlook, Word, and Excel • Professionalism and ability to maintain confidentiality • Solid decision-making skills

🏖️ Avantages

• Generous and competitive healthcare packages • Employer paid short-term and long-term disability • Employer paid Life Insurance • 100% Employer paid Vision • 401K Plan with match • 20 days PTO - no waiting periods! • Fun and collaborative team environment • Flexible work-from-home arrangement

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