Solutions Engineer

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

💵 $140 000 - $180 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💻 Ingénieur Solutions

🦅 Parrain de Visa H1B

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👻 Score fantôme 12%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Mesh

Mesh

11 - 50 employés

Fondée en 2020

₿ Crypto

💳 Fintech

🤝 B2B

Crypto • Fintech • B2B

Mesh est le premier réseau mondial de paiements crypto, qui connecte de manière sécurisée des centaines d’exchanges, de wallets et de prestataires de services de paiement. Il permet des paiements d’actifs numériques fluides et des conversions en stablecoins, offrant aux clients la possibilité de payer directement sur des plateformes comme Coinbase et Binance via une intégration unique. Mesh répond aux problématiques de fragmentation, d’insuffisance de fonds et de volatilité des crypto‑actifs en proposant des règlements instantanés en stablecoins et en simplifiant l’expérience utilisateur, ce qui permet in fine d’augmenter les revenus grâce à son API de niveau entreprise.

Description

• Serve as solutions/sales engineer, building strong customer relationships and trust with prospects and customers to drive rapid implementation and adoption • Design and implement solutions for pre-sales, including analytics, processes, documentation, and technical infrastructure that accelerate sales and implementation timelines • Optimize tools and data from Gong, Pylon, Kapa, Datadog, Amplitude, and AI-powered self-service solutions to enhance internal workflows, improve deal closing, handle customer objections/questions, and elevate customer experience • Guide customer business and technical teams on SDK and API implementation best practices to reduce timelines and facilitate broader platform rollouts • Triage and resolve technical issues between prospects/customers and internal teams • Travel occasionally, approximately once monthly, for strategic customers, company meetings, or industry events • Work closely with support engineering, product teams, Solutions Architects, and Product • Create industry-specific playbooks, mentor customer engineering teams, share best practices, and develop innovative solutions

🎯 Exigences

• Bachelor's degree in Computer Science, Data, or equivalent work experience • 2-5 years of experience as a sales/solution engineer, solutions architect, support engineer or equivalent, ideally with some experience in a startup environment • Experience as an early stage team member or early team builder is highly valued • Strong interpersonal and communication skills with the ability to build and maintain customer relationships • Demonstrated technical knowledge, use and troubleshooting skills with APIs • Ability to manage multiple projects simultaneously • Familiarity with API management tools, SDK’s, and demo software like Coast is a plus • Knowledge of crypto and fintech, including blockchain technology, digital assets, financial regulations, and use cases • Technical skills: Coding, API/SDK, and AI (Claude/Codex), /automation experience

🏖️ Avantages

• Competitive salary and equity • Comprehensive health coverage for you and your family • Unlimited PTO • Dedicated budget for courses, conferences, and certifications • Remote-friendly approach • Top-tier tools and equipment

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