Chief Architect, Managed Services

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🔴 Expert

🔙 Ingénieur Back-end

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de MGT, pas via un site d'emploi

Repérée par Remote Rocketship il y a 1 mois

Toujours ouverte sur le site de MGT. Vérifiée il y a 22 minutes.

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MGT

501 - 1000 employés

Fondée en 1974

💼 Conseil

📚 Éducation

🔒 Cybersecurity

Consulting • Education • Cybersecurity

MGT est un leader national des solutions technologiques et de conseil, servant les administrations publiques locales et étatiques, le secteur de l'éducation (SLED) ainsi que des clients commerciaux ciblés. Nos solutions spécialisées résolvent les problématiques les plus critiques qui figurent en tête de l'agenda des dirigeants de nos clients. Nous nous engageons à aider nos clients à renforcer leur résilience, à mettre en œuvre des changements systémiques et à consolider leurs fondations, aujourd'hui et pour l'avenir. MGT s'engage à avoir un impact positif sur les communautés. Pour plus d'informations, visitez notre site à l'adresse mgt.us.

Description

• Serve as executive technical lead on MGT’s largest, most complex, and strategic pursuits from first customer meeting through close • Lead customer presentations, executive briefings, and equipment demonstrations on-site or virtually • Provide architect-level oversight on complex opportunities, ensuring design, integration, and delivery feasibility • Manage at-risk and must-win deals, resolve technical objections, and drive pursuits to closure • Support deals desk on discounting, pricing, and margin escalations • Ensure technical continuity into project startup and a seamless handoff to delivery • Refactor solution-group offerings based on market demand, OEM roadmaps, and delivery capability • Own pricing and packaging for the practice by vertical, geography, and customer size • Define and communicate the practice roadmap and technical vision • Manage strategic OEM, vendor, and subcontractor relationships • Build and deliver presales enablement, solution modes, demo standards, and reference architectures • Provide regional sales support and serve as escalation point for technical and commercial questions • Manage procurement vehicles and enable field adoption • Embed AI into scoping, design, estimating, and proposal-generation workflows • Track service delivery capability and identify skill, staffing, or tooling gaps • Own OEM certification tracking and maintain partner requirements and customer-facing credentials • Deliver monthly performance updates covering wins, sales performance, adoption, and customer-success collaboration

🎯 Exigences

• Bachelor’s degree or equivalent work experience • Ten (10) or more years of hands-on experience in the applicable technology field • Five (5) or more years of presales engineering, solution architecture, or equivalent experience • Service delivery frameworks, including ITIL v4 and tiered service catalog design • Experience with ITSM platforms such as ServiceNow, ConnectWise, Autotask, or Jira Service Management • Knowledge of network and endpoint monitoring and remote management platforms, including Auvik, ManageEngine, or ConnectWise • Knowledge of SIEM/SOC integration, alert threshold and escalation design, and patch/remediation tooling • Understanding of MSP business cases, TCO/ROI, CapEx-to-OpEx translation, cost avoidance, and competitive differentiation • Knowledge of recurring-revenue economics, gross margin modeling, attach rates, and contract structures • Experience with customer-facing reporting, QBR metrics, Power BI, native ITSM reporting, and RCA documentation • Ability to translate a prospect’s environment into a right-sized proposal and 30-60-90 day transition plan • Working knowledge of security, collaboration, cloud/datacenter, and physical security practice areas • Demonstrated success leading technical strategy on large, complex opportunities • Ability to design and price large-scale solutions, including budgetary and detailed cost estimating • Experience owning offering definition, pricing, or packaging for a technology practice or portfolio • Experience managing OEM/vendor relationships and subcontractor resources • Strong written and verbal communication skills • Ability to translate customer requirements into a bill of materials and system design • Ability to present to executive and C-level audiences on technical and financial merits • Strong organizational, communication, and interpersonal skills • Willingness to pursue ongoing learning and professional growth

🏖️ Avantages

• Flexible paid time off • 5% 401K matching program • Equity opportunities • Incentive and bonus programs • Up to 16 weeks of paid parental leave • Flexible spending accounts • Medical, dental, and vision coverage • Life insurance • Short and long-term disability coverage • Income protection benefits • Flexible and remote work options • Professional development opportunities for career growth

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