Marketplace Operations Analyst, B2B SaaS

🕒 il y a 1 mois

🇵🇱 Pologne – Télétravail

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

⚙️ Opérations

🚫👨‍🎓 Aucun diplôme requis

👻 Score fantôme 26%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Mirantis

Site WebLinkedInTous les Emplois

501 - 1000 employés

💼 Conseil

🏥 Santé

📦 Logistique

Consulting • Healthcare • Logistics

Mirantis est une entreprise spécialisée dans la gestion de conteneurs et les solutions d'infrastructure cloud. Elle propose une gamme de produits, notamment Mirantis Kubernetes Engine (MKE), Mirantis OpenStack pour Kubernetes (MOSK) et Mirantis Container Cloud (MCC), qui offrent des plateformes de gestion de Kubernetes et de conteneurs de niveau entreprise. Mirantis développe également des outils pour des chaînes d'approvisionnement logicielles sécurisées, tels que le Mirantis Container Runtime (MCR) et le Mirantis Secure Registry (MSR). En tant que défenseur des technologies open source, Mirantis soutient divers projets et fournit des ressources comme Lens Desktop, un IDE Kubernetes populaire, et un support technique pour les entreprises adoptant des technologies cloud-natives. Leurs solutions s'adressent à des secteurs tels que les services publics, les services financiers et les industries des services technologiques et SaaS au sens large.

Description

• Own the operational health, listing accuracy, and catalog completeness across the Mirantis Webstore, AWS Marketplace, and Azure Marketplace • Coordinate product onboarding, updates, and deprecations, including pricing, SKUs, license entitlements, descriptions, and media assets • Manage AWS and Azure enterprise B2B Private Offer workflows end-to-end through post-sale handoff to Customer Success • Liaise with AWS and Azure partner teams on listing certifications, SaaS metering integrations, and marketplace co-sell requirements • Maintain a consolidated Jira operational tracker across digital commerce initiatives, integrations, and process improvements • Drive sprint planning, async standups, delivery cadences, RAID logs, decision records, and stakeholder updates • Coordinate UAT, consolidate results, and own release sign-offs • Identify repetitive operational workflows and lead AI-first automation using tools such as Claude Enterprise • Elicit, document, and validate functional requirements for digital commerce initiatives • Produce BRDs, user stories with acceptance criteria, process maps, and data flow diagrams for Engineering and QA • Map data flows across the Webstore, NetSuite ERP, and AWS/Azure Metering APIs • Serve as internal SME on AWS/Azure Marketplace mechanics, metering APIs, SaaS contract billing, and private offer structures • Deliver weekly and monthly status updates to Business Applications leadership, Finance, and Sales • Build and maintain dashboards tracking marketplace GMV, private offer turnaround times, fulfillment SLAs, and entitlement activation rates • Partner with Finance on order reconciliation, entitlement provisioning, and period-close data requirements • Collaborate with Sales on marketplace deal analytics and fulfillment visibility • Document and maintain SOPs for listing updates, promo setups, refund processing, and license provisioning

🎯 Exigences

• 2+ years in a business analysis, systems analysis, or operations role covering B2B SaaS, cloud infrastructure, or digital sales channels • Hands-on experience with AWS Marketplace or Azure Marketplace management, including listing administration, B2B private offers, SaaS contracts, or metering APIs • Proficiency using Jira for agile sprint/task tracking and Confluence for technical documentation and SOPs • Hands-on experience with BI and data warehousing tools such as Looker, Tableau, Snowflake, or equivalent to build and maintain operational dashboards independently • Strong written communication skills and ability to author BRDs, SOPs, status reports, and stakeholder updates independently and on time • Comfort operating in a fully remote, async-first environment across global time zones • Familiarity with enterprise subscription billing platforms, payment gateways such as Stripe, or B2B webstore engines • Exposure to ERP or financial systems such as NetSuite from an order management or reporting perspective • Experience in QA or UAT coordination, including writing test cases, managing testing cycles, and driving sign-off • Exposure to AI tools, LLMs, prompt engineering, or no-code integrations for workflow automation • General understanding of cloud infrastructure, Kubernetes, or containerised software product categories

🏖️ Avantages

• Professional development and training • Attend conferences and working groups • Company outings, happy hours, hackathons, and tech talks • Competitive compensation package with a strong benefits plan • Remote work arrangement • Async-first environment across global time zones