Operations Research Engineer

🕒 il y a 5 jours

🔔 Pennsylvania – Distant

🔔 Pennsylvania – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

📚 Ingénieur de Recherche

👻 Score fantôme 25%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Miratech

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1989

🤝 B2B

💼 Conseil

☁️ SaaS

💰 Private Equity Round en 2022-04

B2B • Consulting • SaaS

Miratech aide les visionnaires à changer le monde. Nous sommes une entreprise mondiale de services IT et de conseil qui réunit l’innovation des grandes entreprises et celle des start-up. Aujourd’hui, nous accompagnons la transformation digitale des plus grands groupes de la planète.

Description

• Research, design, and develop optimization models for contact center workforce planning, scheduling, and resource allocation • Design and implement the schedule optimization engine using OR-Tools/CP-SAT • Own the constraint model end to end by formalizing business rules into a solvable, maintainable model • Build a production-grade solver as a service within the WFM platform • Meet latency targets for real forecast group volumes • Define and validate schedule quality metrics, including coverage attainment, constraint violations, solve time, and solution stability across re-solves • Instrument the service so quality can be monitored in production • Build and execute tests and validate optimization algorithms for performance, scalability, and accuracy • Collaborate with architects and engineering teams to integrate optimization models into an enterprise-grade workforce management optimization engine • Partner with workforce-planning and real-time-analyst stakeholders to validate operational usability of generated schedules • Communicate and present findings, methodologies, and results to engineering and business stakeholders

🎯 Exigences

• 6+ years of professional experience designing and implementing optimization solutions in production environments • Hands-on production experience with OR-Tools (CP-SAT), or a comparable constraint-programming / mixed-integer-programming solver • Strong foundation in linear programming, integer programming, or stochastic optimization • Direct experience modeling and solving workforce or resource scheduling problems • Experience working with large datasets and solving large-scale optimization problems • Proficiency in Java, Python, or C++ • Experience translating complex business requirements into mathematical models and optimization objectives • Strong software engineering skills with the ability to build production-ready services and validation frameworks • Strong analytical, problem-solving, and communication skills • Working knowledge of WFM domain • Experience building optimization solutions for workforce planning, scheduling, logistics, transportation, or resource allocation • Knowledge of forecasting and decision-support systems • Experience with cloud platforms such as AWS, GCP, or Azure • Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot

🏖️ Avantages

• Comprehensive compensation and benefits package, including health insurance • Relocation program • Remote work flexibility / Work From Anywhere Culture • Professional development opportunities • Certification programs • Mentorship and talent investment programs • Internal mobility opportunities • Internship opportunities • Collaboration on impactful projects for top global clients • Inclusive and supportive work environment • Regular team-building company social events

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