Client Relationship Manager, Flexible Benefits

Emploi pas sur LinkedIn

🕒 il y a 1 mois

⛰️ Colorado, North Carolina, +2 états de plus – Distant

⛰️ Colorado – Remote 🌲 North Carolina – Remote 🎸 Mississippi – Remote 🤠 Texas – Remote

💵 $64 700 - $120 400 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 11%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Marsh McLennan

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1871

⚖️ Juridique

📣 Marketing

💸 Finance

Legal • Marketing • Finance

Marsh McLennan est une entreprise de services professionnels de premier plan opérant dans les domaines du risque, de la stratégie et des personnes. Avec plus de 85 000 employés dans le monde, l'entreprise regroupe quatre principales activités : Marsh, offrant du courtage d'assurance et de la gestion des risques ; Guy Carpenter, fournissant des stratégies de réassurance et de capital ; Mercer, spécialisée dans le conseil en santé, patrimoine et carrière ; et Oliver Wyman, axé sur le conseil en stratégie, économie et marque. Marsh McLennan s'engage à promouvoir une culture inclusive, à responsabiliser ses employés et à fournir des solutions innovantes à ses clients dans le monde entier.

Description

• Lead management of an established client portfolio to ensure contractual obligations and service excellence • Manage daily tasks and projects to maintain and enhance client satisfaction • Oversee client renewals, servicing, potential terminations, plan documentation, system records, and checklists • Analyze coverage needs and pricing and provide renewal recommendations • Monitor IRS and Department of Labor regulations and industry trends and communicate updates • Ensure adherence to standardized procedures and processes • Review and audit staff work for timeliness, quality, compliance, and system efficiency • Conduct audits of record-keeping systems and third-party card vendor systems • Respond to client and teammate inquiries regarding administration, billing, and claims • Build and maintain client relationships and manage issues to support retention • Mentor and train teammates • Provide administrative support for special projects and new service development • Attend seminars, training, and carrier meetings • Support revenue and client retention objectives • Develop and deliver on-site and virtual training for clients and participants • Serve as primary point of contact for assigned clients and provide strategic guidance • Collaborate with internal partners, broker partners, and account managers • Maintain accurate client records and documentation • Serve as an internal subject matter expert • Ensure flexible benefits plans comply with IRS, ERISA, HIPAA, and ACA requirements • Make strategic plan design recommendations based on client data and business priorities • Initiate and manage renewals and plan document updates

🎯 Exigences

• Knowledge of Flexible Benefits • Client account management experience • Strong client relationship skills with excellent communication, service orientation, cooperation, and tact to resolve issues • Proven sales and upselling abilities within related industries • Demonstrated responsiveness, urgency, and professionalism • Positive and enthusiastic attitude • Proficiency in Microsoft Office Suite and Adobe • Ability to travel occasionally for benefit fairs, conferences and educational events • Must have Life, Health & Accident License or be able to obtain within 90 days of employment • Must complete continuing education requirements • Four-year degree or equivalent industry experience • Strong organizational skills and attention to detail • Ability to work independently and as part of a team • Ability to research and analyze problems independently • Ability to collaborate cross-functionally

🏖️ Avantages

• Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Hybrid Work • Charitable contribution match programs • Stock purchase opportunities • Health and welfare benefits • 401K savings and other retirement programs • Employee assistance programs • Performance-based incentives may be available • Competitive total rewards package

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