Performance Manager

🔥 il y a 16 heures

🌪️ Oklahoma – Distant

infoinfo

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Motive

Motive

11 - 50 employés

Fondée en 2020

🛍️ eCommerce

🚘 Automobile

☁️ SaaS

💰 €806 000 Seed Round en 2022-11

eCommerce • Automotive • SaaS

Motive est un fournisseur de sites internet de concessionnaires simplifiés et performants, conçus pour améliorer l'expérience client dans le secteur automobile. Avec une interface conviviale, elle permet aux concessionnaires de toutes tailles de gérer et d'élargir facilement leur présence en ligne. Motive propose des outils de conversion intégrés et une expérience de découverte de véhicules, ce qui en fait une solution précieuse pour les concessionnaires automobiles souhaitant améliorer leurs opérations numériques.

Description

• Own the health, performance, retention, and growth of assigned client accounts • Serve as the primary owner of client relationships • Act as the consistent point of contact and proactively manage communications, expectations, priorities, and follow-ups • Build trusted partnerships by understanding client goals, priorities, and business structure • Develop a strong understanding of clients' geographic footprint, corporate teams, and dealership operations • Monitor client-site performance across automotive and digital KPIs • Deliver clear, actionable performance insights through regular client meetings • Align Motive's solutions with client business objectives and performance goals • Drive expansion opportunities for Motive products and additional dealership-group sites • Support client onboarding and ongoing adoption of Motive tools and workflows • Lead application training sessions with client teams and key stakeholders • Collaborate with the Motive Product team to share client feedback and performance insights

🎯 Exigences

• 3+ years of experience in customer success, account management, or consulting within the automotive industry • Superior written and verbal communication • Comfortable working with performance data, analytics, and reporting • Consultative communication skills and ability to build trust with client stakeholders • Highly organized with the ability to manage multiple accounts and priorities • Collaborative and comfortable working cross-functionally • Must be a resident of the United States

🏖️ Avantages

• Motive contributes 100% of the cost of employees' health, dental, and vision insurance premiums • Motive covers 50% of dependents' health, dental, and vision insurance premiums

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