Service Forecast Analyst

🕒 il y a 27 jours

🏄 California, Illinois, +2 états de plus – Distant

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💵 $68 000 - $70 500 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🧐 Analyste

🦅 Parrain de Visa H1B

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👻 Score fantôme 1%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Motorola Solutions

Motorola Solutions

10 000+ employés

Fondée en 1928

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

Motorola Solutions est une entreprise fournissant un écosystème complet de sécurité et de sûreté, offrant des solutions technologiques pour protéger les personnes, les biens et les lieux. L'entreprise se spécialise dans les communications critiques, les systèmes de sécurité vidéo, les solutions pour centres de commande, ainsi que les services de gestion et de support. Ses produits incluent des radios P25 pour missions critiques, des radios DMR professionnelles, des appareils large bande et des systèmes de sécurité vidéo alimentés par l'analytique IA. Motorola Solutions dessert divers secteurs, y compris la sécurité publique, l'éducation, les soins de santé, les forces de l'ordre et plus encore, mettant l'accent sur l'amélioration de l'efficacité opérationnelle et de la réactivité dans les situations critiques. Elle s'engage à fournir des solutions qui aident ses clients à rester connectés, à communiquer clairement et à agir avec certitude dans les conditions les plus difficiles.

Description

• Manage and improve forecasting, reconciliation, and analysis tools for service business and related teams • Communicate daily with all lines of business via email and phone • Input, interpret, and reconcile financial workbooks for various territories • Support accurate reconciliation of historical, current, and future service revenue opportunities • Partner with field territories and facilitate audit outputs related to business revenue accuracy • Investigate disparities, process errors, and systemic system or IT issues • Analyze financial reports, trends, risks, and opportunities and communicate forecasting and performance-to-plan information to territory and service leaders • Develop strategies to improve operational efficiencies, including backup support, workflow, procedure, and performance improvements • Build and maintain effective working alliances with internal customers and partners • Initiate problem-solving actions and follow through to resolution • Schedule weekly team meetings and regular business reviews • Handle escalated business matters and provide solutions • Communicate with subcontractors and FSO teams, monitoring business progress through completion • Distribute watch lists and updated information to the service team for communication with external customers

🎯 Exigences

• Great communication skills • Ability to multitask • Proficient in Microsoft Excel • Salesforce experience • Strong business skills • Forecasting experience • 3+ years of experience as a Business Analyst, Forecasting Analyst, Planning Analyst, Sales Analyst, Operations Specialist, or Customer Service Specialist • Experience creating reports • Experience managing projects • Experience presenting and facilitating meetings with upper management • Legal authorization to work in the U.S. indefinitely is required • Employer work permit sponsorship is not available for this position • Travel Requirements: 10-25%

🏖️ Avantages

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • Referral Payment Plan

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