Lead Solutions Architect

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🕒 il y a 2 mois

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of mpathic

mpathic

11 - 50 employés

Fondée en 2021

🤖 Intelligence artificielle

🔌 API

☁️ SaaS

Artificial Intelligence • API • SaaS

mpathic est une entreprise spécialisée dans la sécurité et l'analytique alimentée par l'IA, qui propose des produits SaaS et des API pour enregistrer, transcrire, analyser et améliorer les interactions humain–IA et humain–humain dans les environnements cliniques, des sciences de la vie et des entreprises. Leur offre inclut la transcription de la parole en texte, l'anonymisation des données personnelles, l'analytique des comportements et des listes de contrôle, les ensembles de données de référence encadrées par des experts humains, l'expertise en red team, et une API Observing Agent pour ajouter des garde-fous informés par domaine pour les agents de santé et médicaux. mpathic cible les sciences de la vie, les organisations de recherche clinique, les fournisseurs de soins de santé, les assureurs et les équipes RH/entreprises axées sur l'empathie, la sécurité, la réduction des biais et la conformité.

Description

• Your mission is to become the technical backbone of our go-to-market motion, partnering directly with Sales to win complex enterprise deals and translating customer needs into scalable, production-ready solutions. • As our first Solutions Architect, you will operate as a true founding member of the GTM team. • You will work side-by-side with our Head of Sales/AEs to drive technical discovery, shape solutions, and de-risk deals across AI safety, evaluation, safety monitoring and human-data workflows. • This is a highly customer-facing, pre-sales role. • You will engage deeply with ML platform teams, safety/alignment leaders, and data organizations, helping them understand how mpathic integrates into their systems via APIs, human services, and our platform. • You will also define how Solutions Architecture works at mpathic: building the playbooks, demos, assets, and patterns that enable us to scale.

🎯 Exigences

• 7+ years of experience in Solutions Architecture, Sales Engineering, or similar customer-facing technical roles • Experience as a first or early Solutions Architect at a startup, with a track record of building from zero-to-one • Strong experience supporting enterprise SaaS sales, particularly API-first or platform products • Proven success working with ML/AI platform teams, data organizations, or developer-focused buyers • Experience driving complex, technical, multi-stakeholder sales cycles • Familiarity with AI safety, evaluation, RLHF, red teaming, or human-in-the-loop data workflows • Strong understanding of APIs, system integrations, and modern SaaS architectures • Comfort working with data pipelines, analytics layers (e.g., tools like cube.dev), and ML/AI workflows • Ability to build lightweight prototypes, integrations, or technical assets to support deals • Familiarity with cloud environments and deploying or integrating technical solutions.

🏖️ Avantages

• Competitive base salary with uncapped earnings potential • Equity • Company-funded health, dental, and vision insurance • 401k with 4% company match • Well-being programs • Flexible paid time off

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