Senior Manager, Clinical Learning Delivery – Execution

🕒 il y a 12 jours

🔔 Pennsylvania – Distant

infoinfo

💵 $103 000 - $140 000 / an

⏰ Temps Plein

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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MRO

1001 - 5000 employés

🏥 Santé

☁️ SaaS

📋 Conformité

💰 Series unknown en 2019-11

Healthcare • SaaS • Compliance

MRO est une entreprise de logiciels de santé qui offre une plateforme d'échange de données cliniques (CDXP) et des solutions modulaires pour organiser, normaliser et échanger en toute sécurité des données cliniques entre les fournisseurs de soins, les assureurs, les registres et les demandeurs de données cliniques. MRO aide les hôpitaux, les systèmes de santé, les pratiques ambulatoires et les assureurs à rationaliser les flux de travail de divulgation d'informations, de conformité, de reporting de qualité/MIPS, de suivi des ACO, et d'intelligence clinique en se connectant à des centaines de dossiers de santé électroniques disparates, réduisant ainsi la charge administrative et accélérant la délivrance de soins centrés sur le patient. L'entreprise met l'accent sur la sécurité et la conformité réglementaire et a été reconnue par les prix « Best in KLAS » pour la divulgation d'informations.

Description

• Lead the day-to-day operations of the Institute’s training programs across supported service lines • Ensure training-related processes are executed consistently and effectively • Translate organizational priorities into actionable execution plans and training strategies • Identify operational risks, barriers, and opportunities for improvement and drive appropriate action • Support implementation of new training initiatives, pilots, and program enhancements • Monitor training, readiness, quality, and efficiency metrics to evaluate program effectiveness • Use data and trends to identify improvement opportunities and inform recommendations • Track trainee progression and proactively address performance concerns, delays, or risks • Evaluate the impact of program changes and continuously improve processes and outcomes • Apply coaching, emerging technologies, and AI-enabled tools to optimize learning programs • Communicate program performance, risks, and priorities to leadership • Serve as the primary operational liaison between the Institute and Clinical Services, Workforce Planning, Talent Acquisition, and Learning & Development • Build partnerships supporting workforce readiness and business objectives • Facilitate alignment on trainee performance, capacity planning, program timelines, and operational priorities • Influence decisions through data, collaboration, and effective communication • Lead, coach, and develop a team of Clinical Data Trainers • Establish expectations and hold team members accountable for quality, consistency, and execution • Support trainer development through coaching, feedback, and growth opportunities • Monitor trainer capacity and allocate resources based on business needs and learning priorities • Foster accountability, collaboration, innovation, and continuous improvement

🎯 Exigences

• Bachelor's degree or equivalent experience • 7+ years of experience in learning and development, education, healthcare operations, program management, or a related field • 3+ years of people leadership experience • Experience leading complex programs, large-scale onboarding programs, or operational initiatives • Experience using data and metrics to evaluate performance and drive improvements • Strong communication, stakeholder management, and problem-solving skills • Demonstrated ability to manage competing priorities in a fast-paced environment • Preferred: Experience in healthcare, clinical abstraction, registry operations, or workforce development • Preferred: Experience designing, developing, and scaling clinical onboarding and training programs • Preferred: Experience in adult learning theory and learner-centered instructional design • Preferred: Experience with Salesforce, Tableau, learning systems, or workforce readiness programs

🏖️ Avantages

• Annual cash bonus eligibility • Medical insurance • Dental insurance • Vision insurance • Life insurance • 401(k) plan

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