Account Performance Manager

🕒 il y a 12 jours

🏰 Missouri – Distant

infoinfo

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of nimble solutions

nimble solutions

1001 - 5000 employés

💼 Conseil

📦 Logistique

🛡️ Assurance

Consulting • Logistics • Insurance

nimble solutions est une entreprise spécialisée dans les solutions en ligne innovantes, offrant des services liés au traitement des paiements, à la gestion des comptes et à la facturation. Elle utilise des technologies web pour fournir des plateformes efficaces et conviviales pour gérer les transactions financières et les comptes. La société vise à simplifier les processus complexes de facturation et de paiement pour les entreprises.

Description

• Oversee, develop, and be accountable for $1-$2 million in client revenue annually • Manage production and overall performance of assigned client accounts • Own and drive account AR plans; flag and escalate potential gaps to leadership • Actively participate in solutioning client account issues • Serve as subject matter expert for the client account and client system • Provide high-level training on assigned client accounts • Partner with learning and development to create training curriculum specific to client processes and systems • Mentor Accounts Receivable Representative 1 and Accounts Receivable Representative 2 employees • Run and compile weekly, monthly, and quarterly AR reports for clients • Review and analyze reports and data to maximize efficiency and focus on areas of concern • Identify denial trends, report global payer issues, and recommend recovery plans to the Assistant Director • Work accounts and manage account performance, with an 80% working accounts and 20% managing account performance split • Produce for assigned accounts, targeting 50 or more accounts per day for RCM clients and 65 or more for PRO clients • Support A/R team members with billing policies, state guidelines, reimbursement analysis, and challenging accounts and claims • Maintain detailed knowledge of client-specific SOWs • Help drive A/R policies, procedures, and best practices and suggest revisions • Monitor, report, and identify trends for all account activity • Partner with Client Management to identify client risks, maintain or exceed client satisfaction, and address AR performance questions

🎯 Exigences

• At least 3 years of experience in A/R, with at least 1 year in AR 2 position • 3+ years A/R and claims experience in the healthcare industry • Strong analytic skills and proven success and track record of driving results and exceeding productivity targets and KPIs for clients supported • Intermediate knowledge of Medicare, Medicaid, Private Insurance, Private Pay, Liability, and Worker’s Compensation requirements and procedures and diagnosis and medical terminology • Intermediate level of expertise with Microsoft Office Suite • Knowledge of and ability to comply with HIPAA, HITECH, and patient confidentiality policies • Intermediate knowledge of the revenue cycle is required; experience with ASC billing preferred • 3+ years’ experience in a variety of RCM practice management systems

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