
10 000+ employés
Fondée en 1856
🛡️ Assurance
💼 Conseil
🏦 Banque
Insurance • Consulting • Banking
M&T Bank est une institution financière régionale de premier plan offrant une large gamme de services bancaires aux clients particuliers, professionnels et commerciaux. Réputée pour la satisfaction de ses clients en matière de banque mobile, M&T Bank propose des produits et services tels que des comptes courants, des cartes de crédit, des hypothèques, des prêts personnels et des assurances. De plus, elle offre des services de planification financière via Wilmington Advisors @ M&T. La banque s'engage dans l'engagement communautaire, soutenant les entreprises locales, la banque multiculturelle et le bénévolat. Avec un accent sur la cybersécurité et les solutions bancaires numériques, M&T Bank dessert sa clientèle grâce à des services en ligne et mobiles complets.
🕒 il y a 11 jours
🗣️🇺🇸🇬🇧 Anglais requis
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10 000+ employés
Fondée en 1856
🛡️ Assurance
💼 Conseil
🏦 Banque
Insurance • Consulting • Banking
M&T Bank est une institution financière régionale de premier plan offrant une large gamme de services bancaires aux clients particuliers, professionnels et commerciaux. Réputée pour la satisfaction de ses clients en matière de banque mobile, M&T Bank propose des produits et services tels que des comptes courants, des cartes de crédit, des hypothèques, des prêts personnels et des assurances. De plus, elle offre des services de planification financière via Wilmington Advisors @ M&T. La banque s'engage dans l'engagement communautaire, soutenant les entreprises locales, la banque multiculturelle et le bénévolat. Avec un accent sur la cybersécurité et les solutions bancaires numériques, M&T Bank dessert sa clientèle grâce à des services en ligne et mobiles complets.
• Provides high-level analytical support in the design, development, and communication of long-term strategies • Partners with business and functional experts to identify opportunities driving customer retention, portfolio growth, and new business acquisition • Supports development, execution, and optimization of capture and recapture strategies • Develops and implements strategies to increase customer retention, strengthen customer relationships, identify origination opportunities, and drive portfolio growth • Designs, executes, and optimizes customer outreach campaigns and engagement initiatives across multiple channels • Leverages Velocify, Volly, Dialer technologies, and related lead management tools • Analyzes customer, portfolio, lead, outreach, and campaign performance data • Develops actionable recommendations to improve engagement, conversion, retention, and business performance • Adheres to risk and regulatory standards, policies, and controls; escalates risk-related issues • Maintains internal control standards and implements audit and regulatory action items • Provides work leadership and may indirectly manage team members on specific projects
• Strong analytical ability and creative problem-solving skills • Strong interpersonal, written, and verbal communication skills • Self-motivated, results driven, and well organized • Ability to handle multiple tasks and work under time constraints • Proficient with personal computers and spreadsheet, database, graphing, and presentation software • Bachelor’s degree and minimum of 5 years relevant work experience, or in lieu of a degree, a combined minimum of 9 years higher education and/or work experience • Strong attention to detail • Ability to work independently and function as a member of a team • Experience developing and executing capture and recapture strategies within mortgage • Experience managing outreach initiatives, lead generation and management processes, customer retention efforts, and portfolio growth strategies • Experience onboarding and managing Velocify, Volly, and dialer technologies • Ability to translate data and business insights into actionable recommendations
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