Business Strategy Lead

🕒 il y a 11 jours

🏈 Alabama – Distant

infoinfo

💵 $89 600 - $149 300 / an

⏰ Temps Plein

🟠 Senior

🧐 Stratégie

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de M&T Bank, pas via un site d'emploi

Repérée par Remote Rocketship il y a 11 jours

Toujours ouverte sur le site de M&T Bank. Vérifiée il y a quelques secondes.

Logo of M&T Bank

M&T Bank

10 000+ employés

Fondée en 1856

🛡️ Assurance

💼 Conseil

🏦 Banque

Insurance • Consulting • Banking

M&T Bank est une institution financière régionale de premier plan offrant une large gamme de services bancaires aux clients particuliers, professionnels et commerciaux. Réputée pour la satisfaction de ses clients en matière de banque mobile, M&T Bank propose des produits et services tels que des comptes courants, des cartes de crédit, des hypothèques, des prêts personnels et des assurances. De plus, elle offre des services de planification financière via Wilmington Advisors @ M&T. La banque s'engage dans l'engagement communautaire, soutenant les entreprises locales, la banque multiculturelle et le bénévolat. Avec un accent sur la cybersécurité et les solutions bancaires numériques, M&T Bank dessert sa clientèle grâce à des services en ligne et mobiles complets.

Description

• Provide high-level analytical support in designing, developing, and communicating long-term business strategies • Partner with stakeholders to identify opportunities that drive customer retention, portfolio growth, and new business acquisition • Support development and implementation of capture and recapture strategies • Design, execute, and optimize customer outreach campaigns and engagement initiatives across multiple channels • Leverage Velocify, Volly, dialer technologies, and related lead management tools • Analyze customer, portfolio, lead, outreach, and campaign performance data • Develop actionable recommendations to improve customer engagement, conversion effectiveness, retention, and business performance • Adhere to risk and regulatory standards, policies, controls, and the Company's Risk Appetite • Identify risk-related issues requiring escalation to management • Promote an environment supporting belonging and reflecting the M&T Bank brand • Maintain internal control standards and implement audit and regulatory issues • Provide work leadership and may indirectly manage team members on specific projects

🎯 Exigences

• Strong analytical ability and creative problem-solving skills • Strong interpersonal, written, and verbal communication skills • Self-motivated, results driven, and well organized • Ability to handle multiple tasks and work under time constraints • Proficient with personal computers and spreadsheet, database, graphing, and presentation software • Bachelor’s degree and minimum of 5 years relevant work experience, or in lieu of a degree, a combined minimum of 9 years higher education and/or work experience • Strong attention to detail • Ability to work independently and function as a member of a team • Experience developing and executing capture and recapture strategies within mortgage • Experience managing outreach initiatives, lead generation and management processes, customer retention efforts, and portfolio growth strategies • Experience onboarding and managing Velocify, Volly, and dialer technologies • Ability to translate data and business insights into actionable recommendations

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