Customer Support Specialist – English, Evening/Overnight

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Mudflap

Site WebLinkedInTous les Emplois

11 - 50 employés

🚗 Transport

💸 Finance

🤝 B2B

💰 Pre Seed Round en 2018-11

Transport • Finance • B2B

Mudflap est une entreprise qui semble avoir fourni un texte rempli de mots et de caractères répétitifs, ne révélant pas leurs activités commerciales ou leur secteur d'activité. Sans contexte supplémentaire, il est difficile de déterminer la nature exacte des prestations de l'entreprise ou son alignement industriel.

Description

• Communicate clearly and confidently, with a warm, professional tone and genuine empathy • Think fast on your feet, troubleshoot effectively, and keep customers reassured every step of the way • Thrive in a high-call environment and stay sharp, organized, and efficient throughout the day • Deliver an experience that feels effortless, personal, and thoughtful • Read between the lines, pick up on customer signals, and respond in creative ways that show deep understanding • Hungry to learn, open to feedback, and excited to grow your skills and career with Mudflap • Move comfortably between tools like Zendesk, Slack, and internal systems without skipping a beat

🎯 Exigences

• 2+ years of experience in a remote customer support role, ideally in fintech or tech startup environments • Proficient with support tools like Zendesk or similar ticketing systems • Customer-first mindset with a genuine passion for delivering exceptional service • Excellent communication skills, both verbal and written • Thrives in fast-paced environment, you’re a strong multitasker with a high sense of urgency and a hands-on, team-oriented approach

🏖️ Avantages

• Competitive pay and equity in a high-growth startup • Multiple health benefit options • Paid Time Off • 401(k) matching • Opportunities and support for major career growth • Annual Company offsite event (Mudfest!)