Field Service Technician

🕒 il y a 3 mois

🌲 North Carolina – Distant

🌲 North Carolina – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🔧 Ingénieur Service Itinérant

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MULTIVAC USA

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1987

💼 Conseil

📦 Logistique

🏥 Santé

Consulting • Logistics • Healthcare

MULTIVAC France est une entreprise familiale originaire de la région de l'Allgäu, dans le sud de l'Allemagne, opérant à l'international dans l'industrie de l'emballage et du traitement. Elle propose des solutions intégrées pour les produits alimentaires, médicaux, pharmaceutiques et industriels, offrant des solutions d'emballage fiables et innovantes. Avec plus de 80 filiales, MULTIVAC France soutient des clients dans 165 pays, répondant aussi bien aux entreprises individuelles qu'aux multinationales. L'entreprise est dédiée à la durabilité et offre des services incluant une consultation complète sur l'emballage et la formation des utilisateurs. MULTIVAC France est reconnue pour son engagement à maximiser la productivité et à minimiser les coûts du cycle de vie grâce à des technologies telles que PEAQ Promise, axées sur la Productivité, l'Efficacité, la Disponibilité et la Qualité.

Description

• Troubleshoot or install complex, customized packaging and processing equipment at customer facilities. • Repair equipment to customer specifications quickly and efficiently, addressing high level challenges with mechanical, electrical, pneumatic, and robotic systems. • Conduct training for customers on the safe operations of equipment, maintenance, and parts ordering. • Provide contact information for service team for future service needs and parts needs. • Ensure customers are comfortable with operational and safety procedures of their equipment. • Complete service documentation of repairs made during the call and submit related trip expenses. • Reports are complete, accurate, and submitted within 24 hours of job completion. • Weekly expense reports and time sheets are also completed in an accurate and timely manner. • All expenses incurred are handled in a cost-effective manner. • Must be willing to work outside normal business hours, including some weekends as required. • Must be able to travel with little notice as customer demands require. • This position will be on one of the following schedules as determined by management: 10 consecutive days on/4 consecutive days off, or Monday-Friday with one working weekend per month required.

🎯 Exigences

• Technical drawings • Electromechanical knowledge • Complex problem-solving skills • Significant mechanical aptitude • Ability to troubleshoot large-scale, complex machinery mechanically, electrically, and operationally • Strong electrical and mechanical experience • Pneumatic and machine shop skills • Ability to work independently • Excellent customer service • Ability to work in high stress environments • Ability to respond and adjust to changing or new situations

🏖️ Avantages

• Annual profit-sharing bonus • Per diem allowance • Industry leading medical, dental, & vision benefits • Flexible spending accounts • 401K match with immediate vesting • Student debt assistance program • Tuition reimbursement • Employer-paid life insurance and disability coverage • Paid training • Company car with insurance, maintenance and fuel card • Regular availability of overtime • Double time for weekend work • Generous PTO • Volunteer time off • 10/4 or 5/2 schedules • Travel points for personal use