Operations Coordinator, Interpreting

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏳ Contrat

🟡 Intermédiaire

🟠 Senior

⚙️ Opérations

👻 Score fantôme 24%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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CCI Group - Interpretation & Translation

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1 - 10 employés

Fondée en 2012

🏥 Santé

⚖️ Juridique

💼 Conseil

Healthcare • Legal • Consulting

CCI Group est un prestataire expert en services d’interprétation et de traduction, qui facilite une communication efficace dans de nombreux secteurs. L’entreprise propose un large éventail de solutions, notamment des traductions certifiées, de l’interprétation en présentiel, de l’interprétation à distance et des services de localisation, dans plus de 350 langues. Engagé en faveur de l’exactitude et de la conformité, CCI Group accompagne des opérations critiques dans des domaines tels que la santé, le juridique et le secteur public, en garantissant une communication multilingue fluide au service de la performance des organisations.

Description

• Coordinate interpreting assignments across multiple clients and projects • Identify and assign qualified interpreters based on language, location, availability, credentials, experience, modality, and client-specific requirements • Recruit and source interpreters for hard-to-fill languages, geographic areas, and specialized assignments • Communicate with interpreters about availability, assignment details, confirmations, changes, documentation, and project requirements • Maintain accurate assignments, interpreter profiles, notes, documentation, and scheduling information in the scheduling platform • Monitor upcoming assignments and proactively identify potential coverage issues • Support senior team members with high-volume, complex, urgent, and specialized interpreting requests • Assist with interpreter onboarding and maintain required documentation • Review interpreter invoices and supporting documentation for accuracy and completeness • Follow up regarding missing invoices, timesheets, verification of service, and required documentation • Maintain project and assignment records for invoicing, reporting, and operational efficiency • Communicate professionally and promptly with interpreters, clients, and CCI team members • Assist with cancellations, replacements, schedule changes, and unexpected situations • Collaborate with Project Management, Operations, Finance, Recruiting, and other functions • Identify opportunities to improve workflows and processes

🎯 Exigences

• Minimum 3 years of professional experience in interpreting coordination, language services project management, interpreter scheduling, interpreting operations, or a closely related role • Demonstrated experience scheduling and coordinating interpreters in a professional language services environment • Hands-on experience with ScheduleInterpreter® strongly preferred, or experience with a comparable interpreter scheduling or language services management platform • Experience recruiting, sourcing, and maintaining relationships with freelance interpreters and language professionals • Experience reviewing interpreter/vendor invoices and supporting service documentation • Strong understanding of interpreting operations and the lifecycle of an interpreting assignment • Professional working proficiency in English, written and spoken • Strong organizational skills and exceptional attention to detail • Ability to independently manage multiple assignments, deadlines, priorities, and last-minute changes • Strong problem-solving skills and ability to take initiative • Ability to consistently provide remote support during 9:00 AM to 5:00 PM U.S. Eastern Time, Monday through Friday • Reliable high-speed internet access and technology necessary to provide services remotely • Must be located outside of the United States and able to provide services as an independent contractor in accordance with applicable requirements in their country of residence • Experience coordinating ASL, spoken-language, on-site, remote, simultaneous, and consecutive interpreting valued • Experience supporting government, education, legal, healthcare, corporate, or conference interpreting programs is a plus • Bilingual or multilingual professionals strongly encouraged to apply

🏖️ Avantages

• Remote work arrangement • Independent contractor engagement • Opportunity to work alongside experienced language services professionals • Collaborative remote team environment • Work across a variety of clients, industries, languages, and service types • Meaningful contribution to interpreting operations

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