Financial Applications Support Manager

🕒 il y a 29 jours

🥔 Idaho, Oregon, +1 états de plus – Distant

🥔 Idaho – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $120 340 - $150 425 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💸 Planification et Analyse Financières (FP&A)

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OCCU | Oregon Community Credit Union

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1956

🏦 Banque

💸 Finance

💳 Fintech

Banking • Finance • Fintech

OCCU | Oregon Community Credit Union est une institution financière axée sur ses membres qui offre une large gamme de services bancaires, y compris la banque personnelle et commerciale, les prêts, les investissements et la gestion de patrimoine. Engagée envers la communauté et l'éducation des membres, OCCU propose des outils pour la planification financière, la retraite et les services d'assurance. Elle s'efforce d'offrir des taux compétitifs sur les comptes chèques et d'épargne, les prêts et les cartes de crédit, rendant les services bancaires accessibles et avantageux pour ses membres.

Description

• Lead, coach, and develop Application Support Analysts and System Administrators, fostering a highly engaged and skilled team • Manage vendor relationships, system releases, upgrades, and backlogs of enhancements and defects • Oversee Level 2 application support, escalations, on-call coverage, and after-hours support as required • Establish and manage metrics, SLAs, budgets, and work plans to ensure effective resource utilization • Partner with infrastructure teams, auditors, vendors, and peer technology leaders to resolve production issues and support compliance • Lead teams effectively through change while encouraging continuous process improvement and automation • Maintain strong relationships with team members, credit union members, vendors, and professional organizations

🎯 Exigences

• Minimum of five years of directly related experience supporting multiple business applications, including system design and project leadership • Experience within banking or financial services, including regulatory and compliance environments • Strong knowledge of configuration design, controls, and PCI compliance • Hands-on experience with technologies such as SharePoint, Microsoft Office and Windows, SQL Server, ServiceNow, and web APIs • Excellent organizational, communication, customer service, and troubleshooting skills • Ability to clearly explain technical concepts to non-technical audiences and quickly learn new technologies.

🏖️ Avantages

• Low-cost medical, dental, and vision insurance • 401(k) retirement plan with employer match • Paid time off plus 13 paid holidays • Tuition reimbursement for eligible education and training • Company-paid long-term disability • 40 hours of company-paid core time annually for full-time employees to participate in community volunteer opportunities