Supervisor, Account Management Training & Enablement

🕒 il y a 16 jours

🥔 Idaho – Distant

🥔 Idaho – Remote

💵 $67 657 - $81 514 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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Navitus Health Solutions

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2003

💼 Conseil

🛡️ Assurance

🏥 Santé

Consulting • Insurance • Healthcare

Navitus Health Solutions est un gestionnaire de prestations pharmaceutiques (PBM) qui propose des solutions transparentes et centrées sur les personnes pour les prestations pharmaceutiques, à destination des régimes de santé, des employeurs, des programmes gouvernementaux et d'autres parrains de régimes. L'entreprise opère sur un modèle de passage intégral à un coût majoré, qui met l'accent sur la réduction des coûts des médicaments, la gestion des formulaires, la gestion des médicaments spécialisés (y compris une pharmacie spécialisée à coût majoré), l'évaluation des réclamations, la gestion du réseau de pharmacies, ainsi que l'activation et le support des membres. Navitus se positionne comme un partenaire fiduciaire axé sur l'accessibilité, la conformité, la qualité clinique, et l'amélioration des résultats de santé grâce à des services PBM sur mesure et à des intégrations de santé numérique.

Description

• Coach, mentor, and manage Account Management Trainers; set priorities and performance expectations aligned to business goals. • Provide guidance and support to team members to ensure high performance and professional growth. • Define onboarding and ongoing learning programs while actively contributing to curriculum design, content development, and training delivery. • Ensure training materials, work instructions, and resource repositories are accurate, standardized, and maintained. • Partner cross-functionally to align training with tools, workflows, and process changes while supporting adoption of key initiatives. • Oversee coaching frameworks and provide direct support for complex development needs and performance gaps. • Serve as the liaison between training and business teams to align priorities and share outcomes. • Monitor training effectiveness and lead improvements to enhance consistency, efficiency, and impact. • Other duties as assigned.

🎯 Exigences

• Bachelor’s degree in business, education, healthcare administration, or related field, or equivalent work experience, required. • 5+ years of experience in training, enablement, account management, or healthcare operations required. • 1–2 years of people leadership experience preferred. • Experience designing and delivering training programs for operational teams required. • Prior experience balancing individual contributor responsibilities with team leadership strongly preferred. • Experience with process improvement, workflow design, or operational transformation initiatives preferred. • Participate in, adhere to, and support compliance program objectives. • The ability to consistently interact cooperatively and respectfully with other employees.

🏖️ Avantages

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!