Solutions Engineer

🕒 il y a 3 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

👻 Score fantôme 25%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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Nebuly

11 - 50 employés

Fondée en 2022

🤖 Intelligence artificielle

☁️ SaaS

🏢 Entreprise

Artificial Intelligence • SaaS • Enterprise

Nebuly est une plateforme d'analyse d'entreprise qui étudie les conversations entre utilisateurs (employés et clients) et agents d'IA pour mettre en évidence les schémas d'adoption, les besoins non satisfaits, les indicateurs de ROI et les problèmes opérationnels. Elle structure et classe les données des conversations d'IA pour montrer quelles équipes et départements interagissent avec les agents, quelles tâches sont accomplies, où la formation est nécessaire, et où apparaissent les risques de revenu ou de désengagement. Nebuly met l'accent sur la sécurité et la confidentialité en offrant des déploiements sur site/nuage privé, une anonymisation des PII et des modèles efficaces spécialement conçus en fonction de la taxonomie du client, permettant ainsi aux entreprises de réaliser des analyses là où leurs données résident. Parmi les clients mentionnés figurent de grandes entreprises telles qu'Iveco et Oura.

Description

• Partner with Sales Directors to win technically complex enterprise deals • Own pilots end to end, from technical setup to demonstrating value, and build the technical business case that converts them into signed contracts • Run demos for prospects, from technical teams to C-level audiences • Lead technical discovery of the customer's AI stack, data infrastructure, security requirements, and deployment constraints • Design integration and deployment architecture for customers and prospects across cloud or on-premise environments • Monitor adoption, identify risks early, and work proactively with customers to drive usage and value realization • Identify and develop expansion opportunities in collaboration with the Sales team • Work closely with Sales to meet customer expectations and grow accounts • Collaborate with Product Management and Engineering to evolve the product based on customer needs

🎯 Exigences

• 5+ years of experience in a Solution Architect, Sales Engineer, Solutions Engineer, or Technical Account Manager role in a B2B SaaS environment • Deep familiarity with enterprise observability, monitoring, or analytics infrastructure • Excellent communication skills with prospects, customers, large audiences, C-level stakeholders, and DevOps teams • Strong commercial instinct and understanding of how technical success drives revenue • Ability to own decisions, find creative solutions, and tackle hard technical challenges • Solid knowledge of LLMs, Kubernetes, and cloud deployments • Comfortable discussing deployment architectures with senior technical stakeholders • Willingness to travel about 20% of the time • Additional languages are welcome • Startup or early-stage experience • Experience with self-hosted or on-premise enterprise deployments • Experience building processes from scratch in a startup or early-stage environment

🏖️ Avantages

• A seat at the table with Fortune 500-scale customers on their most strategic AI projects • A small, senior team with high ownership and autonomy, working directly with the founders

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