IT Consultant

🕒 il y a 6 jours

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Network Right

Site WebLinkedInTous les Emplois

11 - 50 employés

💼 Conseil

📦 Logistique

📣 Marketing

Consulting • Logistics • Marketing

Network Right est un fournisseur de services informatiques de premier plan, spécialisé dans la fourniture de solutions informatiques complètes et sans interruption pour favoriser la croissance continue des entreprises. Ils offrent une gamme de services comprenant la gestion des TI, le support TI augmenté et la cybersécurité. Network Right est reconnu par certaines des entreprises à la croissance la plus rapide du monde pour améliorer les opérations informatiques, fournir des services professionnels et sécuriser les environnements numériques. L'entreprise se targue d'évoluer efficacement l'infrastructure TI afin de répondre aux besoins organisationnels, tout en maintenant une forte fidélisation et satisfaction client. Leur expertise en sécurité et conformité aide à protéger les données et actifs précieux, assurant des opérations fluides et saines.

Description

• Serve as a dedicated IT support technician managing a high volume of support tickets, consistently meeting SLA targets and maintaining quality resolutions • Handle intermediate-to-advanced troubleshooting of computer, application, and network issues across Mac OS and Windows • Provision, configure, and maintain user laptops, workstations, and accounts • Support and facilitate client onboarding and offboarding, from account provisioning to equipment shipments • Assist on IT project deployments including MDM rollouts, network configurations, and hardware rollouts • Manage physical assets including inventory, cable management, and general workspace upkeep • Develop and maintain documentation, standards, and best practices in line with compliance requirements such as SOC2 and HIPAA • Help configure automations and tooling especially around onboarding and offboarding workflows • Mentor and support junior team members as you grow into the role

🎯 Exigences

• Solid hands-on experience with Mac OS and Windows operating systems • Proficiency with core SaaS tools including Google Workspace, Microsoft 365, Slack, and Zoom • Exposure to MDM platforms such as Kandji, Jamf, or Intune and identity providers such as Okta • Familiarity with networking fundamentals and standard environments including Meraki and Unifi • Basic understanding of compliance frameworks such as SOC2 and HIPAA • Strong troubleshooting skills with a focus on clear, documented resolutions.

🏖️ Avantages

• ❤️‍🩹 Health Benefits • 100% covered health, dental and vision insurance for you, 50% for dependents • Paid Parental Leave • HSA/FSA eligibility • Access to a variety of mental health programs • 💸 Compensation, Rewards & Recognition • 401(k) + 4% company matching • Annual Bonus Program • 🌴 Balance • Flexible Time Off • 📚 Learning & Development • Flexible certification and learning stipends and reimbursements • 🤝 Culture • Biannual company retreats • Social events • Wellbeing events and programs • ➕ Extras • Home internet and mobile reimbursement • Monthly meal stipend