Senior Account Manager – Life Sciences

🕒 il y a 22 jours

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Newfront

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501 - 1000 employés

Fondée en 2017

📋 Conformité

Insurance • Technology • Compliance

Newfront est un courtier d'assurance moderne qui combine une expertise élite avec une technologie de pointe pour transformer la gestion des risques, les assurances professionnelles, les récompenses totales et les services de retraite. L'entreprise soutient ses clients avec une grande variété de produits et services d'assurance, y compris l'assurance professionnelle, les avantages sociaux et les services RH. Newfront est reconnu pour fournir des orientations essentielles sur les tendances du marché, utilisant l'intelligence de marché basée sur les données et des analyses prédictives, et développant des solutions technologiques basées sur l'IA pour améliorer l'expérience client. Avec des centaines de courtiers et d'équipes de service expérimentés, Newfront opère selon un modèle axé sur le client, visant à promouvoir la transparence, la commodité et des résultats optimisés. La société sert également des clients dans divers secteurs et se spécialise dans les solutions technologiques, de conformité et de cybersécurité.

Description

• Manage client relationships and develop team service strategy, plan and processes to meet client needs. Provide client advocacy as primary point of contact. • Independently prepare for, plan and conduct client meetings. • Manage preparation of new business RFP’s; market new and renewal accounts; develop and manage service calendars and prepare presentations for new clients. • Provide strategic management new and renewal business risk identification and program design (including contract and claims history review.) • Participate in prospecting activities to both identify and close new business. • Partner with production teams to establish and maintain aligned service offerings and delivery of client needs. • Participate in carrier activities. • Perform as team or subject matter expert and advanced resource. Keep abreast of industry trends, changing markets, reviewing and mastering new or evolving specializations, policies or products. • Perform thorough contract reviews for clients. • Perform database file management and input information. Accurately manage and maintain documents in agency management systems. • May manage and/or train the next level down (i.e. AE may manage and train AMs or ACs.; AM may manage and train ACs) • Other tasks, duties or special projects as assigned. • Requires seasonal or intermittent travelling to visit clients and prospects.

🎯 Exigences

• Minimum of 5+ years of Property and Casualty insurance experience is required. • In-Depth Knowledge of Life Science, Biotechnology, Digital Healthcare and/or Telemedicine industry verticals highly preferred. • Exceptional communicator with advanced skills in written, verbal, and presentation formats, including public speaking. • Proven excellence in customer service, exhibiting the highest standards of professionalism, diplomacy, and tact. • Strategic relationship builder, trusted to foster and maintain strong partnerships with stakeholders at all levels. • Advanced proficiency in Microsoft Office and a demonstrated ability to quickly master and leverage new technologies. • Highly resourceful and proactive, with a strong track record of initiative, creative problem-solving, and driving process improvements. • Effective team leader with a history of successfully training, delegating, and delivering constructive feedback to enhance team performance. • Agile and adaptable, consistently responding to dynamic environments while proactively addressing issues and client needs. • Outstanding organizational and time management capabilities — skilled at prioritizing tasks, managing multiple projects, and consistently meeting deadlines in fast-paced settings. • Visionary project planner, recognized for expertise in strategic planning and continuous process optimization. • Resident Property and Casualty Insurance License is required.

🏖️ Avantages

• a flexible work environment • world-class service and tailored solutions • opportunities to visit clients, prospects and insurers • comprehensive medical and financial benefits • an inclusive workplace environment • 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave