Strategic Partner Manager – West

🕒 il y a 28 jours

🌵 Arizona, California, +9 états de plus – Distant

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🥔 Idaho – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 Oregon – Remote ⛷️ Utah – Remote ☕ Washington – Remote 🦬 Wyoming – Remote

💵 $190 000 - $280 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Nextiva

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2006

🤖 Intelligence artificielle

🏢 Entreprise

☁️ SaaS

💰 €200 000 000 Private Equity Round en 2021-09

Artificial Intelligence • Enterprise • SaaS

Nextiva est un fournisseur de premier plan de solutions de gestion de l'expérience client unifiée, offrant une plateforme alimentée par l'IA qui intègre les interactions client à travers divers canaux tels que la voix, le chat en direct, les applications de messagerie, les SMS, les emails, les réseaux sociaux et la vidéo. Leur plateforme est conçue pour aider les entreprises à améliorer les parcours clients, à accroître l'efficacité des centres de contact et à augmenter la rétention des clients grâce à l'automatisation intelligente et aux insights en temps réel. Les solutions de Nextiva sont adaptées aux petites entreprises ainsi qu'aux grandes organisations cherchant à consolider et optimiser leurs investissements technologiques tout en maintenant les normes de conformité et de sécurité. Elles sont largement reconnues pour leurs capacités avancées en IA, qui incluent l'analyse du sentiment, la détection de langue et l'automatisation des workflows.

Description

• Support and grow existing CX-focused partners within an assigned territory. • Recruit, onboard, and activate new strategic partners aligned to Nextiva’s go-to-market strategy. • Build collaborative business plans with partners outlining revenue targets, enablement activities, and growth initiatives. • Drive partner engagement through regular meetings, QBRs, enablement, and joint account strategy. • Partner closely with Sales, Marketing, Channel Operations, Solutions Consulting, and leadership teams to accelerate pipeline and bookings. • Maintain accurate forecasting and pipeline visibility through Salesforce and internal reporting tools. • Analyze partner performance using dashboards, reporting, and business intelligence tools such as Power BI. • Represent Nextiva at partner events, customer meetings, and industry engagements. • Serve as a trusted advisor to partners while advocating internally for partner success.

🎯 Exigences

• 5+ years of experience in channel sales, partner management, or strategic alliances within UCaaS, CCaaS, CX, contact center, or AI-powered communications technology • Proven experience managing and growing strategic partner relationships • Strong understanding of the technology advisor/TSD ecosystem • Existing relationships with key channel organizations and partners within the UCaaS/CCaaS space • Experience working cross-functionally with sales, marketing, operations, and enablement teams • Strong forecasting, pipeline management, and organizational skills • Experience using Salesforce and business reporting tools • Experience using AI-enabled productivity tools such as Microsoft Copilot or similar technologies to improve communication efficiency and workflow management • Ability to understand and articulate how AI and automation improve customer experience, operational efficiency, and partner outcomes • Curiosity and openness toward emerging AI workflows, automation, and analytics capabilities • Excellent communication, presentation, and relationship management skills • Ability to travel approximately 50%.

🏖️ Avantages

• Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage • Life, disability, and supplemental indemnity plans • Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay • 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA • Employee Assistance Program (EAP) and comprehensive wellness initiatives • Access to ongoing learning and development opportunities and career advancement