Account Manager

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Point C

Site WebLinkedInTous les Emplois

201 - 500 employés

🛡️ Assurance

💼 Conseil

📦 Logistique

Insurance • Consulting • Logistics

Point C est un partenaire de confiance dans le domaine des avantages sociaux en santé, offrant des solutions significatives pour les courtiers et leurs clients autofinancés. La société se spécialise dans l'administration de plans d'avantages, la gestion efficace des coûts médicaux et l'assurance d'une expérience de grande valeur pour les membres. Avec un accent sur l'intégration des fournisseurs et les insights basés sur les données, Point C vise à simplifier le processus des avantages tout en fournissant un accès à des soins de qualité et à des outils mobiles innovants pour ses clients et leurs employés.

Description

• Manage a portfolio of approximately $5 - $8 million to ensure satisfaction, retention, and long-term partnership • Serve as the primary liaison for plan sponsors, brokers, and internal teams to deliver an exceptional client experience • Develop and execute strategic service plans to align with client goals and objectives • Oversee day-to-day account management activities, including implementation, issue resolution, and renewals • Maintain relationships with senior-level contacts within client organizations, including Benefits, Human Resources, and Finance leaders • Ensure accurate and timely delivery of Point C products, services, and reporting • Collaborate closely with internal stakeholders and partners—valuing internal relationships as highly as external ones—to proactively address client needs and drive continuous improvement and success • Lead the development and delivery of presentations, client meetings, and renewal discussions as a subject matter expert on Point C solutions • Establish cadence of regular and strategic service meetings • Other duties as assigned to support client success

🎯 Exigences

• Bachelor’s degree or equivalent related experience • 5-8 years of client management, account management, or similar experience within the TPA, insurance, or employee benefits industry • Proven experience engaging and building relationships with C-suite executives • Strong knowledge of self-funded health plans including stop loss, employee benefit programs, and related federal regulations (ERISA, COBRA, HIPAA, ACA) • Excellent written, verbal, and presentation skills • Strong organizational skills and attention to detail • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook • Ability to build relationships and interact confidently with senior-level executives and clients • Analytical thinking, creative problem-solving, and sound decision-making abilities • Self-motivated, results-driven, and able to manage multiple priorities • Ability to travel as needed • Active state insurance license is preferred

🏖️ Avantages

• Comprehensive medical, dental, vision, and life insurance coverage • 401(k) retirement plan with employer match • Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) • Paid time off (PTO) and disability leave • Employee Assistance Program (EAP)