Territory Partner Manager

🕒 il y a 25 jours

🇺🇸 États-Unis – Télétravail

💵 $110 000 - $170 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💰 Responsable de comptes

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Nextiva

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2006

💼 Conseil

📣 Marketing

📦 Logistique

💰 €200 000 000 Private Equity Round en 2021-09

Consulting • Marketing • Logistics

Nextiva est un fournisseur de premier plan de solutions de gestion de l'expérience client unifiée, offrant une plateforme alimentée par l'IA qui intègre les interactions client à travers divers canaux tels que la voix, le chat en direct, les applications de messagerie, les SMS, les emails, les réseaux sociaux et la vidéo. Leur plateforme est conçue pour aider les entreprises à améliorer les parcours clients, à accroître l'efficacité des centres de contact et à augmenter la rétention des clients grâce à l'automatisation intelligente et aux insights en temps réel. Les solutions de Nextiva sont adaptées aux petites entreprises ainsi qu'aux grandes organisations cherchant à consolider et optimiser leurs investissements technologiques tout en maintenant les normes de conformité et de sécurité. Elles sont largement reconnues pour leurs capacités avancées en IA, qui incluent l'analyse du sentiment, la détection de langue et l'automatisation des workflows.

Description

• Own a high-impact portfolio of channel partners, identifying, recruiting, and enabling partners with the hunger and capability to lead with Nextiva’s industry-leading CX and collaboration solutions. • Create and execute territory strategies that drive partner-led pipeline, revenue growth, and long-term success through segmentation, prioritization, and tailored go-to-market strategies. • Set clear expectations and joint objectives with partners, ensuring they’re equipped with enablement resources, marketing support, and technical tools to succeed. • Collaborate cross-functionally with Marketing, Sales Engineering, Training, and Product teams to fully enable partners to sell and deliver Nextiva solutions effectively. • Maintain close alignment with Channel Sales and field sales leadership, delivering consistent pipeline forecasting and exceeding territory revenue goals. • Conduct insightful partner business reviews, using data-driven insights to optimize partner performance, accelerate growth, and seize new opportunities. • Serve as a trusted advocate and escalation point for partners, ensuring internal stakeholders hear and respond to partner feedback and market insights. • Leverage advanced AI-driven insights to identify high-potential partners, whitespace opportunities, and risks, translating data into actionable strategies for engagement and growth. • Partner internally to continuously improve data quality and system usability (e.g., Salesforce), enabling enhanced AI-driven decision-making and partner success.

🎯 Exigences

• 2+ years of channel sales experience, ideally within the CCaaS/CX industry. • Proven ability to coach, motivate, and retain strategic partners with demonstrable impact on partner-driven growth. • Track record of building and executing successful partner business and marketing strategies. • Exceptional communicator and relationship-builder with a keen understanding of partner economics. • Adaptability, self-direction, and a collaborative spirit; thrives in a fast-paced, evolving environment. • High-energy professional who is organized, analytical, and motivated by strategic growth opportunities. • Proficiency in using CRM systems, specifically Salesforce, to manage partner relationships, analyze pipeline health, and track sales performance. • Experience leveraging AI tools to analyze partner performance metrics (such as win rates, revenue trends, and pipeline opportunities) and translating these insights into actionable recommendations for strategic territory planning and partner prioritization.

🏖️ Avantages

• Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage • Life, disability, and supplemental indemnity plans • Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay • 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA • Employee Assistance Program (EAP) and comprehensive wellness initiatives • Access to ongoing learning and development opportunities and career advancement