Sales Executive

Emploi pas sur LinkedIn

🕒 il y a 12 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

🔴 Expert

🧑‍💼 Ingénieur d'affaires

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NICE

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 1991

☁️ SaaS

🤖 Intelligence artificielle

📡 Télécommunications

SaaS • Artificial Intelligence • Telecommunications

NICE est un fournisseur leader de solutions d'automatisation du service client alimentées par l'IA, transformant les centres de contact en centres d'expérience client de classe mondiale. Leur plateforme CXone Mpower offre une automatisation complète des flux de travail du service client, intégrant agents humains et IA pour fournir des interactions client efficaces et personnalisées. Les offres de NICE comprennent l'IA pour l'expérience client, des solutions numériques et en libre-service, l'engagement et la gestion de la main-d'œuvre, ainsi que des plateformes de centres de contact entièrement basées sur le cloud. Ils sont reconnus comme un leader dans l'industrie des centres de contact en tant que service (CCaaS), fournissant des outils pour augmenter l'efficacité opérationnelle, l'engagement des employés et améliorer la satisfaction client.

Description

• Become the Subject Matter Expert and act as a "go to" person for Americas sales team for VRS selling • Drive sales opportunities while working in an overlay sales model to leverage the existing NICE sales organization infrastructure • Deliver on organizational strategy with the NICE VRS model to instigate and drive positive change • Develop a Go-To- Market (GTM) strategy and maintain Continuous (VRS) pipeline • Focus on services-only sales (unattached to product) that drive customer value and success • Mine the current NICE installed base and develop new VRS opportunities - “Tailor” and expand the solutions to fit specific customer requirements while working closely NICE VRS business. • Work and offer proposed NICE VRS solutions and articulate their true value based upon customer’s strategy and directions • Create new opportunities by evangelizing the solutions to new customers and stakeholders - engage with prospect customers to position the offering through strategic value-based selling, business case definition, ROI analysis, references and analyst data • Provide accurate monthly forecasting • Ensure on-going and continuous value to drive renewals of sold accounts

🎯 Exigences

• At least 8 years of selling and customer management experience in the IT industry (Advantage of previous experience selling services added value) • Proven experience in selling solutions and services to domestic, regional and global accounts (high touch with VP / C Level experience) • Excellent presentation skills and interpersonal relationship • Vertical expertise in one or more of the following: Telco, Insurance, Healthcare, Banking, Retail, Outsource, Travel, Utilities • Understanding current technologies and IT related infrastructure and business challenges • Technical understanding of Services and Maintenance terminology, technology and practices • High-level technical skills & fast learning curve of product & application • Creativity - Self-Starter, “out of the box” thinker, tailor and expand solutions to fit specific customer requirements based upon customer's strategy and directions • Build good working relationship and cooperation with the regional presales / sales organization

🏖️ Avantages

• Health insurance • 401(k) • Flexible work arrangements • Professional development