Senior Account Executive – Western Europe, Italy

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NICE

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 1991

☁️ SaaS

🤖 Intelligence artificielle

📡 Télécommunications

SaaS • Artificial Intelligence • Telecommunications

NICE est un fournisseur leader de solutions d'automatisation du service client alimentées par l'IA, transformant les centres de contact en centres d'expérience client de classe mondiale. Leur plateforme CXone Mpower offre une automatisation complète des flux de travail du service client, intégrant agents humains et IA pour fournir des interactions client efficaces et personnalisées. Les offres de NICE comprennent l'IA pour l'expérience client, des solutions numériques et en libre-service, l'engagement et la gestion de la main-d'œuvre, ainsi que des plateformes de centres de contact entièrement basées sur le cloud. Ils sont reconnus comme un leader dans l'industrie des centres de contact en tant que service (CCaaS), fournissant des outils pour augmenter l'efficacité opérationnelle, l'engagement des employés et améliorer la satisfaction client.

Description

• Acquiring new enterprise companies from all industries across Western Europe (Italy as primary focus, plus Spain and Portugal) • Building and maintaining an effective pipeline by self-directed prospecting, as well as working with internal, Business Development Representative resources • Developing, maintaining and reviewing territory plans that outline how you will meet business goals • Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close • Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations • Coordinating responses to RFPs/RFIs • Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership • Representing Cognigy at trade fairs or events that are customary in the industry • Preparing, presenting and conducting demos, presentations and customer meetings • Using CRM effectively and consistently to track sales cycles/engagement

🎯 Exigences

• You are an experienced Enterprise Sales Executive with a proven track record of success in selling SaaS within the wider Contact Center or Conversational AI environment • You have a hunter mentality and are passionate about winning and being part of an exciting company in a hyper-growth phase • You are confident navigating sales cycles with all management levels (particularly SVP/C-Level) • Organization and prioritizing are at the heart of everything you do and you are disciplined and function well in a remote environment • What is a salesperson without professional communication skills, and a customer-centric, personable demeanor?! • You can balance driving a sales cycle independently while leveraging internal resources • You are comfortable leveraging a partner channel to support the sales process • Fluency in Italian and English is required. Spanish and Portuguese are a plus.

🏖️ Avantages

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! • As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. • If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!